Global Disability Claims Specialist

3 days ago


Montreal, Quebec, Canada Sun Life Financial Full time

At Sun Life Financial, we're on a mission to make a difference in the lives of Canadians and people around the world.

We're seeking a talented Global Disability Claims Specialist to join our team in Montreal, Quebec. In this role, you'll have the opportunity to work with dynamic colleagues who are experts in their fields and be part of our journey in developing innovative solutions for our clients.

Company Overview:

Sun Life Financial is a leading provider of health benefits in Canada, supporting the healthcare needs of millions of Canadians. Our Group Disability team is committed to assisting our clients, both employees and employers, in the pursuit of better health.

About the Role:

As a Global Disability Claims Specialist, you will determine eligibility for short and long-term disability, salary continuance benefits, and assess claims. You will drive telephone interviews to obtain information to ensure complete understanding of the absence and types of support required to assist with return to work planning.

You will identify and assess medical and non-medical influencing factors pre and post-disability, functional capability, restrictions, and limitations. Bilingualism (French, English, both oral and written) is required to answer calls from English and French-speaking clients across Canada and worldwide.

Required Skills and Qualifications:

  • Strong analytical and detail-oriented skills, especially with complex claims and contracts
  • Great communicator with authentic care and empathy
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Benefits:

We offer a comprehensive training program with virtual classroom and ongoing learning to set you up for success. Sustainability commitments include creating a cleaner, more inclusive, and sustainable future for our communities.

Our employees enjoy a range of programs and offerings to help achieve lifetime financial security and live healthier lives, including comprehensive benefits, retirement & stock investment, pay for performance reward, wellness programs, and more.

About the Opportunity:

This is an excellent opportunity to contribute to the health and wellbeing of Canadians and be part of a dynamic team that values diversity and inclusion. If you're passionate about making a difference and have the skills and qualifications we're looking for, please apply today



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