Digital Sales Professional

1 week ago


Montreal, Quebec, Canada Brand Momentum Full time

We are seeking a highly motivated and experienced E-commerce Sales Consultant to join our dynamic marketing team at Brand Momentum.

About the Role

This role will play a key part in delivering exceptional sales support and customer service to online shoppers. The ideal candidate will engage with customers throughout their shopping journey, providing personalized assistance via online chat, email, or phone.

  • Deliver an outstanding shopping experience via email, phone, chat, or text.
  • Maximize sales by providing excellent customer service, product knowledge, and timely follow-ups to meet KPIs.
  • Process orders accurately and promptly, handling adjustments, billing issues, delivery, and post-purchase needs.
  • Make cold calls to promote our website and services to 3rd party partners.
  • Collaborate with E-Commerce, Marketing, and other teams to align with sales goals and market trends.
Requirements

To be successful in this role, you will need:

  • An Associate's degree from an accredited university or college or equivalent work experience.
  • Customer service and sales experience.
  • A track record of sales success and/or exceptional customer support.
  • Computer literacy with typing skills and the ability to learn new applications quickly.
  • An entrepreneurial spirit: the desire to exceed sales goals.
What We Offer

We offer a competitive salary of $65,000 per year, plus benefits and opportunities for professional growth.



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