Multilingual Commercial Account Manager
7 days ago
Overview
Waste Management Canada is a leading waste management company seeking a highly skilled Multilingual Commercial Account Manager to join our team. As a key member of our sales team, you will be responsible for generating shareholder value by using a consultative retention approach for larger and/or more complex Small/Medium Business WM customers in an assigned book of business, territory/segment.
The successful candidate will manage existing business relationships focused on achieving budgeted retention goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing and updating contract agreements from WM customers as well as growing revenues from existing customers. This role requires frequent interactions and communications with employees, customers, and others who are located outside of Quebec, making bilingual skills in French & English - spoken and written essential.
Job Description
- Customer Interaction (External and Internal), Response & Follow-up
- Serve as the lead point of contact for customer account management matters in an assigned book of business, establish and maintain a high level of customer satisfaction with internal and external customers, and build and maintain strong, long-lasting customer relationships
- Align Waste Management products and services with customer needs, propose solutions that are compliant with appropriate local, state, and federal regulations, and increase account penetration through consultative selling skills
- Negotiate, update, and renew customer service agreements to maximize profits by providing ongoing education of contract details and use of strong negotiation skills
- Resolve challenging customer requests and collaborate with the Inside Sales Manager to resolve all customer escalations or issues
- Communicate rates, charges, and service strategies with conviction as well as understand and effectively use customer incentives and concessions within appropriate profit targets and level of authority
- Collaborate with sales team to identify and grow opportunities within territory and engage additional WM business opportunities, referring internally as appropriate
- Administrative Work
- Use Waste Management sales productivity software tools accurately and consistently (i.e., Salesforce.com/Customer Relationship Management and Pricing Tools)
- Prepare reports as needed and/or handle general administrative duties as appropriate
Qualifications
- Education and Experience
- Education: High School Diploma or GED (accredited)
- Experience: One (1) year of WM experience or five (5) years of business-to-business account management at a proficient level
- Certificates, Licenses, Registrations, or Other Requirements
- None required
- Other Knowledge, Skills, or Abilities Required
- Bilingual - French & English - spoken and written
- Ability to effectively convert customer cancellation requests
- Ability to build relationships (highly competent)
- Ability to set goals
- Proficient in time management
- Proficient in computer skills
- High-impact communication
- Planning and organization
- Ability to negotiate (highly competent)
- Financial acumen
Salary
$70,000-$90,000 per annum based on experience, location, and performance.
Benefits
At Waste Management Canada, we offer a comprehensive benefits package including medical, dental, vision, life insurance, and short-term disability. We also offer a stock purchase plan, company match on RRSP, and paid vacation, holidays, and personal days. Our competitive salary and benefits package make us one of the top employers in the waste management industry.
-
Anjou, Quebec, Canada Waste Management Canada Full timeJob DescriptionAs a Business Development Manager for Waste Management, you will play a critical role in generating shareholder value by utilizing a consultative retention approach for larger and/or more complex Small/Medium Business WM customers. You will manage existing business relationships focused on achieving budgeted retention goals through developing...
-
Financial Operations Director
1 week ago
Anjou, Quebec, Canada Fed Finance Full timeFounded in 2001, Fed Finance specializes in temporary and permanent recruitment for the accounting and finance professions. Our consultants are all experts and speak your language.We are committed to supporting you throughout your job search and at each stage of your career.My name is Melissa, I am a recruitment consultant in finance, accounting and payroll....
-
Operational Support Associate
15 hours ago
Anjou, Quebec, Canada COGIR Immobilier Full timeAre you looking for a stable and rewarding career in administration? Cogir Immobilier, a dynamic and welcoming community for seniors, is seeking an experienced Operational Support Associate to join our team.About the RoleThis permanent full-time position offers 32 hours per week, with a consistent schedule from 8 a.m. to 4 p.m., Monday to Thursday.Key...
-
Senior Financial Reporting Specialist
3 weeks ago
Anjou, Quebec, Canada Fed Finance Full timeJob Title: Financial Reporting AnalystAt Fed Finance, we are looking for a skilled Financial Reporting Analyst to join our team. The successful candidate will be responsible for preparing consolidated results, handling accounting for new entities, and participating in audits.Key Responsibilities:* Preparing consolidated results* Handling accounting for new...
-
Représentant Commercial
6 months ago
Anjou, Canada United Rentals, Inc. Full time**_Great company. Great people. Great opportunities._** En votre qualité de représentant commercial chargé de comptes stratégiques chez United Rentals, vous serez responsable de maximiser les bénéfices provenant des sites et des chantiers dans un portefeuille de comptes défini et de projets assignés. Vous générerez de nouveaux efforts commerciaux...
-
Accounts Receivable Clerk
1 month ago
Anjou, Canada Provent HCE Full timeJoining the ProVent HCE family means choosing a work environment that places a central focus on its team! We understand that our excellent reputation is directly tied to the happiness of our employees, which is why we are committed to providing an environment that meets their aspirations. As an Accounts Receivable Clerk at our company, which specializes in...
-
Service Manager
5 months ago
Anjou, Canada Trimac Transportation, Ltd (ND) Full time**Service Manager** **WHY TRIMAC?** **THE ROLE** Reporting to the Area Manager, this position is responsible for evaluating and developing processes and procedures for wash, workshop and environmental protection activities. This person will also be responsible for the local development of the commercial workshop and washing activities. **Who are you?** -...
-
Collection Manager
1 month ago
Anjou, Canada Provent HCE Full timeJoining the ProVent HCE family means becoming part of a company that places a strong emphasis on its team. We believe that our outstanding reputation is directly linked to the satisfaction and success of our employees, which is why we are committed to providing a supportive and growth-oriented environment. As the **Collections Manager** at ProVent HCE, a...
-
Account Associate I
2 months ago
Anjou, Canada WM Full timeAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. **I. Job Summary** The Account Associate I - Bilingual (IAM - TEAM) generates shareholder value by using a...
-
Regional Sales Manager
6 months ago
Anjou, Canada Unilever Full time**Main purpose of the job**: As a Regional Sales Manager, you will be responsible to lead the execution of Unilever Food Solutions Customer engagement strategy offline & online with Operators and Trade Partner customers to deliver business growth targets i.e. Turnover, Reach & Penetration. You will - Lead a Regional team while maintaining / growing your own...
-
Commercial Manager
2 months ago
Anjou, Canada Audi Anjou Full timeA **Finance and Insurance (F&I) Manager** at a dealership is responsible for managing the financing process for vehicle sales, as well as selling various insurance products to customers. This role is crucial for the dealership's profitability and ensuring customer satisfaction. ## **Key Responsibilities**: 1. **Customer Interaction**: - Work directly with...
-
Bilingual Account Executive
4 weeks ago
Anjou, Canada WM Full timeAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. **I. Job Summary** The Account Executive (AE) generates shareholder value by using a consultative retention approach...
-
Accounts Payable
3 months ago
Anjou, Canada AYK International Full time**Company Description** AYK International Inc. is a leading manufacturer of sportswear with offices and state-of-the-art manufacturing facilities in China, Pakistan, Bangladesh, and Europe. The company stays up to date with international fashion trends while focusing on eco-friendly and technical yarns to produce high-quality products. AYK International...
-
Bilingual Account Executive
4 weeks ago
Anjou, Canada Waste Management Canada Full timeAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. I. Job SummaryThe Account Executive (AE) generates shareholder value by using a consultative retention approach for...
-
Manager, Identity and Access Management
6 months ago
Anjou, Canada Intact Full timeOur employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...
-
Représentant Aux Ventes/sales Executive
6 months ago
Anjou, Canada Bass Metal Inc. Full timeFondée en 2004 et située dans l’Est de Montréal, Bass Metal est spécialisée dans la fabrication de métal commercial sur mesure. Les services incluent: découpe laser, finition et polissage, pliage, soudage, poinçonnage CNC, estampage, découpe par cisaillement et scie automatisée, conception et dessin, et plus encore! Bass Metal s'engage à...
-
Accountant CPA
3 months ago
Anjou, Quebec, Montréal, Canada Fed Finance Canada Full timeHello, I'm Marine, Recruitment and Business Development Consultant at Fed Finance, a recruitment firm specializing in accounting, finance and payroll. I work on two types of recruitment: temporary and permanent in the Greater Montreal area.I'm looking for a file manager for my client, an accounting firm located in the east end of Montreal. This is a...
-
Accounts Payable Analyst
4 months ago
Anjou, Canada Aston Carter Full timeAppliquez_ - MAINTENANT et vous serez contacté dans les 2 jours de travail._ - Apply_ - NOW and you will be contacted within 2 business days._ **Description**: - Examiner les instructions de réassurance fournies par l'équipe de souscription ; - Résumer la valeur de la prime de réassurance à payer dans notre système de suivi des paiements et...
-
Account Manager
6 months ago
Anjou, Canada Mayrand Food Service Group Full timeThe person would be in charge of the **Center of Quebec region** **Why work for Mayrand food service Group?**: - Flexible hours and possibility of remote work; - Competitive salary; - Permanent full-time position; - Commissions based on sales objectives and performance bonus; - Group insurance plan; - Employee Assistance Program (EAP) and telemedicine...
-
Operations Manager- The Brick
6 months ago
Anjou, Canada The Brick Full timeEst-ce un emploi pour vous?: Do you believe in putting the customer first? Are you a team player and do you have an incredible sense of leadership? Are you motivated by achievement goals? The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit...
-
Operations Manager- The Brick
6 months ago
Anjou, Canada The Brick Full timeIs this job for you?: Do you believe in putting the customer first? Are you a team player and do you have an incredible sense of leadership? Are you motivated by achievement goals? The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and...
-
Senior Financial Operations Manager
1 week ago
Anjou, Canada Fed Finance Full timeJob Title: Senior Financial Operations ManagerEstimated Salary: $85,000 - $110,000 per annum.Fed Finance is a leading recruitment agency specializing in accounting and finance professions. We are committed to supporting our clients throughout their job search and career development.Company OverviewFed Finance was founded in 2001 with the goal of providing...
-
Sales Executive
6 months ago
Anjou, Canada Bass Metal Inc. Full timeBass Metal is a metal manufacturing plant located on the East End of Montreal. Established in 2004, Bass Metal specializes in commercial, custom-made metal fabrication. Services include: laser cutting, finishing and buffing, bending, welding, CNC punching, Stamping, Shear cutting & automated saw, Conception & Design, and more! Bass Metal is dedicated to...
-
Operations Administrator, Montreal, Qc
6 months ago
Anjou, Canada Scotiabank Full timeRequisition ID: 197398 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Purpose** Contributes to the overall success of the Operations department of Scotia Dealer Advantage in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business...