Commercial Manager

3 months ago


Anjou, Canada Audi Anjou Full time

A **Finance and Insurance (F&I) Manager** at a dealership is responsible for managing the financing process for vehicle sales, as well as selling various insurance products to customers. This role is crucial for the dealership's profitability and ensuring customer satisfaction.

## **Key Responsibilities**:
1. **Customer Interaction**:

- Work directly with customers to explain and arrange financing options for vehicle purchases.
- Present and sell various insurance products, including extended warranties, gap insurance, and service contracts.
- Ensure customers understand their finance agreements and any associated terms.

2. **Loan Processing**:

- Negotiate with lenders to secure the best possible loan rates and terms for customers.
- Ensure all financial and legal paperwork is completed accurately and on time.

3. **Compliance**:

- Maintain up-to-date knowledge of all applicable federal, state, and local regulations governing vehicle financing and insurance sales.
- Ensure that all sales comply with legal and ethical standards, including disclosure of terms and conditions.

4. **Profit Maximization**:

- Maximize dealership revenue by promoting and selling additional F&I products.
- Use effective sales techniques to meet or exceed sales targets for financing and insurance products.

5. **Documentation**:

- Handle and maintain all necessary paperwork for vehicle financing and insurance, ensuring accuracy and compliance with dealership policies and legal requirements.
- Manage customer records in dealership databases and keep them up-to-date.

6. **Relationship Building**:

- Develop and maintain strong relationships with lending institutions and insurance providers.
- Collaborate with the sales team to ensure a seamless customer experience from vehicle purchase to financing.

7. **Reporting**:

- Track and report on all sales and performance metrics, including profit margins and product penetration rates.
- Prepare regular financial reports for dealership management.

## **Skills & Qualifications**:

- **Experience**: Prior experience in finance, insurance, or automotive sales is typically required, often with 2-3 years of experience in a similar role.
- **Knowledge**: Familiarity with automotive financing, insurance products, and industry regulations.
- **Sales Skills**: Strong sales and negotiation abilities, with a proven track record of meeting sales targets.
- **Communication**: Excellent interpersonal and communication skills, with the ability to explain complex financial products in a clear and simple way.
- **Attention to Detail**: Strong organizational skills and attention to detail, particularly in handling contracts and legal documents.
- **Compliance Oriented**: Knowledge of legal requirements related to finance and insurance, such as Truth in Lending, FTC Red Flags Rule, and state-specific regulations.

## **Education Requirements**:

- High school diploma or equivalent required; a bachelor’s degree in business, finance, or a related field is preferred.
- Certifications like AFIP (Association of Finance & Insurance Professionals) certification are a plus.

This role is highly customer-focused, and success depends on a combination of sales acumen, regulatory knowledge, and strong organizational skills.

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)

**Language**:

- French (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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