Senior Revenue Manager

5 days ago

Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a global luxury hotel management company, driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a dedication to luxury with genuine heart.

About the Role:

We are seeking a highly skilled Senior Revenue Manager to support 2-3 hotels in the Americas. As a key member of our Revenue Management team, you will be responsible for interpreting business analytics into tactical strategies to drive revenue growth and optimize hotel performance.

Key Responsibilities:

  • Interpret business analytics to inform revenue management strategies and drive business growth.
  • Create and submit hotel forecasts using advanced revenue management systems, and monitor accuracy on a weekly basis.
  • Manage inventory through all distribution channels to ensure optimal availability and pricing.
  • Develop and implement optimal pricing strategies, analyzing market trends and competitor activity to inform recommendations.
  • Lead weekly Revenue Management Meetings to drive consensus and action on revenue growth initiatives.
  • Drive total revenue management business analytics and opportunities, partnering with operations to implement new initiatives and measure results.
  • Engage with OTA Market Managers, corporate marketing, agencies, and vendors to optimize campaign management opportunities.
  • Take ownership of merchandising strategies, including web featured package display, online upsell descriptions, and GDS sequence.
  • Business owner of Opera, BI tools, IDeaS revenue management system, and future RM systems for catering, F&B, etc.

Requirements:

  • Degree in Accounting, Business Administration, or Hotel Management.
  • 5 years of experience working in hotel operations and/or finance and accounting.
  • Multiple hotel revenue management experience preferred.
  • Strong knowledge of spreadsheets and database use, with experience in MS Office, Lotus Notes, Excel, Word, PowerPoint, Hyperion Enterprise, IDeaS revenue management, and Opera property management system.
  • Excellent communication skills, with the ability to write clearly and effectively.
  • Ability to condense complex data into meaningful strategy.
  • Strong time management skills and the capability to handle multiple tasks simultaneously.
  • Ability to present contrarian viewpoints and gain consensus through business analytics.
  • Excellent analytical, organizational, and problem-solving skills.

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