Application Specialist
5 days ago
360 Inc. is a leading provider of web and marketing solutions for Canadian car dealerships. We are a dynamic and growing company that values simplicity and communication in our work environment.
Job SummaryWe are seeking an experienced Application Specialist to join our team. As a key member of our support structure, you will be responsible for providing expert advice and guidance on our web platforms, including SEO aspects. Your primary focus will be on reviewing escalated tickets, documenting and directing them to the appropriate teams, and coordinating problem resolution with our development team.
Key Responsibilities- Web Platform Expertise: Be the go-to expert for all web-related matters, including website design and SEO issues.
- Ticket Review and Documentation: Review escalated tickets, document issues, and direct them to the appropriate teams.
- Problem Resolution Coordination: Coordinate problem resolution with our development team, ensuring product quality after deploying fixes.
- SEO Expertise: Be the reference person for discussions surrounding SEO.
- Client Support: Work closely with our product support advisors and clients to understand their issues and questions, and find solutions.
- Installation Support: Support our installation team in implementing new web solutions.
- Knowledge Management: Maintain up-to-date knowledge of our software to support it autonomously.
- Documentation: Document interactions in the Jira tool.
- Experience: Minimum of 3 years of experience in the website industry or equivalent experience.
- SEO Knowledge: General knowledge of SEO.
- Language: Bilingualism required (English/French).
- Communication Skills: Strong interpersonal communication and customer service skills.
- Analytical Skills: Analytical, with a desire to delve deep into issues.
- Autonomy: Autonomous, eager to learn.
- Pressure Management: Ability to work under pressure and with leadership.
- Organizational Skills: Excellent organizational and discipline skills.
- Computer Skills: Very comfortable with computer tools.
- Teamwork: Team spirit.
- Location: Located in Griffintown, close to public transportation.
- Work Environment: Beautiful, open, and modern work environment.
- Flexibility: Hybrid work and flexible hours.
- Benefits: 100% reimbursed transportation card, summer hours, computer equipment provided for home and office use.
- Insurance: Full group insurance from day 1.
- Virtual Medical Clinic: Unlimited virtual medical clinic for you and your family.
- Discounts: Discounts at various partners (Strom SPA, Gym).
- Social Events: Social events, happy hour, team dinners, Halloween, Christmas party, children's Christmas...
- Perks: Coffee, tea, snacks (cereal bar) and drinks available.
- Remote Work: Opportunity to work from abroad for 4 weeks per year.
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IT Application Specialist
1 week ago
Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full timeAbout the RoleWe are seeking a highly skilled IT Application Specialist to join our team at SGS Société Générale de Surveillance SA. As an IT Application Specialist, you will play a key role in delivering innovative IT solutions that enable our business to achieve its objectives.Key ResponsibilitiesDevelop and Maintain IT Solutions: Design, develop, and...
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Application Specialist, IT
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Application Specialist, IT
13 hours ago
Montreal, Quebec, Canada Fednav Limited Full timeJob Title: Application Specialist, ITFednav Limited, a leading international dry bulk shipping group, is seeking an experienced Application Specialist, IT to join our team. As a key member of our IT department, you will be responsible for the functional and technical ownership of Maritime industry-specific applications, including the Veson IMOS Platform...
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Inventory Control Specialist
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Application Specialist
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Montreal, Quebec, Canada Collabera Full timeAbout CollaberaCollabera is a leading provider of IT staffing solutions and services, dedicated to helping clients achieve their business objectives.Job OverviewWe are seeking a highly skilled Application Specialist to join our team. As an Application Specialist, you will be responsible for designing and developing business intelligence solutions using...
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Application Specialist
7 days ago
Montreal, Quebec, Canada Collabera Full timeAbout CollaberaCollabera is a leading provider of IT staffing solutions and services, dedicated to helping clients achieve their business objectives.Job OverviewWe are seeking a highly skilled Application Specialist to join our team. As an Application Specialist, you will be responsible for designing and developing business intelligence solutions using...
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Montreal, Quebec, Canada CANAROPA Full timeJob SummaryWe are seeking a highly skilled IT Application Specialist to join our team at CANAROPA. The successful candidate will be responsible for installing, monitoring, and maintaining software applications to ensure they meet the company's requirements.Key ResponsibilitiesInstall and configure software applications to meet company requirementsMonitor and...
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Application Support Specialist
2 weeks ago
Montreal, Quebec, Canada Axelon Services Corporation Full timeJob DescriptionJob Title: Application Support SpecialistJob Summary:We are seeking an experienced Application Support Specialist to join our team at Axelon Services Corporation. As an Application Support Specialist, you will be responsible for providing level two support for our Reference Data Platform, including troubleshooting, incident management, and...
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Application Specialist, IT
9 hours ago
Montreal, Quebec, Canada Fednav Limited Full timeApplication Specialist, ITFednav Limited, a leading international dry bulk shipping group, is seeking an experienced Application Specialist, IT to join its team. As a key member of the IT department, you will be responsible for the functional and technical ownership of Maritime industry-specific applications, including the Veson IMOS Platform (VIP).Key...
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IT Applications Specialist
4 weeks ago
Montreal, Quebec, Canada Fednav Limited Full timeBecome a vital part of Fednav Limited, the foremost international dry bulk shipping organization in Canada. We are in search of an IT Applications Specialist to oversee applications tailored for the Maritime sector, particularly the Veson IMOS Platform (VIP).Core Responsibilities:User Training and Integration: Facilitate training sessions to onboard new...
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Application Support Specialist
14 hours ago
Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time{"Job Title": "Application Support Specialist", "About the Job": "We are seeking an experienced Application Support Specialist to provide technical and functional support for trading and risk analysts in our Global Banking Technology & Operations team in Canada.", "Job Summary": "As an Application Support Specialist, you will be responsible for providing...
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Application Support Specialist
12 hours ago
Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time{"Job Title": "Application Support Specialist", "About the Job": "We are seeking an experienced Application Support Specialist to provide technical and functional support for trading and risk analysts in our Global Banking Technology & Operations team in Canada.", "Job Summary": "As an Application Support Specialist, you will be responsible for providing...
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Application Support Specialist
10 hours ago
Montreal, Quebec, Canada LanceSoft Full timeJob Title: Application Production Support SpecialistAt LanceSoft, we are seeking a highly skilled Application Production Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch support to our clients and ensuring the smooth operation of our applications.Key Responsibilities:Investigate and...
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Application Support Specialist
12 hours ago
Montreal, Quebec, Canada LanceSoft Full timeJob Title: Application Production Support SpecialistAt LanceSoft, we are seeking a highly skilled Application Production Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch support to our clients and ensuring the smooth operation of our applications.Key Responsibilities:Investigate and...
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Application Support Specialist
5 days ago
Montreal, Quebec, Canada Selby Jennings Full timeJob Summary:Selby Jennings is seeking an experienced Application Support Specialist to join their Montreal team. As an Application Support Specialist, you will play a critical role in ensuring the reliability and performance of the firm's trading infrastructure.Key Responsibilities:Provide front-line technical support to traders and trading...
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Application Support Specialist
5 days ago
Montreal, Quebec, Canada Selby Jennings Full timeJob Summary:Selby Jennings is seeking an experienced Application Support Specialist to join their Montreal team. As an Application Support Specialist, you will play a critical role in ensuring the reliability and performance of the firm's trading infrastructure.Key Responsibilities:Provide front-line technical support to traders and trading...
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Application Support Specialist
14 hours ago
Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time{"title": "Application Support Specialist", "content": "About the RoleWe are seeking an experienced Application Support Specialist to join our team in Canada. As a key member of our Global Banking Technology & Operations (GBTO) team, you will provide technical and functional support for our applications used by trading and risk analysts based in New York.Key...
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Application Support Specialist
12 hours ago
Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time{"title": "Application Support Specialist", "content": "About the RoleWe are seeking an experienced Application Support Specialist to join our team in Canada. As a key member of our Global Banking Technology & Operations (GBTO) team, you will provide technical and functional support for our applications used by trading and risk analysts based in New York.Key...
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Technical Applications Specialist
4 weeks ago
Montreal, Quebec, Canada Rohde & Schwarz (China) Technology Co., Ltd. Full timeSales and Product Management: Technical Applications Specialist - Remote (Canada)Location: Remote (Canada) This is an exceptional opportunity to join a seasoned engineering organization with a legacy of 90 years in delivering high-quality, globally recognized test and measurement solutions. As our Technical Applications Specialist, you will play a pivotal...