Loan Resolution Specialist

3 weeks ago


Saskatoon, Saskatchewan, Canada FFUN Group Full time
Unlock Your Potential as a Loan Resolution Associate

At FFUN Group, we're on the lookout for a talented Loan Resolution Associate to join our dynamic team at CreditMaxx. As a key player in our collections department, you'll have the opportunity to make a real impact on our customers' financial journeys.

Key Responsibilities:
  • Engage with customers to understand their account challenges and provide flexible payment options that work for both parties.
  • Conduct thorough customer credit research, income capacity exploration, and asset condition investigation to identify opportunities for recovery.
  • Utilize your analytical skills to track down elusive customers and recover what's rightfully owed to the company.
  • Stay up-to-date on company policies, procedures, and collection systems to ensure seamless operations.
  • Collaborate with your team to identify process improvements and policy changes that boost customer recoveries and drive success.
What We're Looking For:
  • A collections expert with a strong understanding of accounts receivables and subprime finance.
  • 1+ years of experience in a similar role, with a proven track record of success.
  • Excellent communication and negotiation skills, with the ability to connect with customers and resolve issues.
  • A team player with a positive attitude and a passion for learning and growth.
About FFUN Group:

We're a dynamic and growing company that's passionate about making a difference in our customers' lives. As a Loan Resolution Associate, you'll be part of a team that's driven to grow, team-oriented, and committed to delivering exceptional results. If you're looking for a challenging and rewarding role that aligns with your values, we'd love to hear from you.



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