Loan Resolution Associate, CreditMaxx Financing and Leasing

2 weeks ago


Saskatoon, Saskatchewan, Canada FFUN Group Full time
Job Title: Loan Resolution Associate, CreditMaxx Financing and Leasing

We are seeking a skilled Loan Resolution Associate to join our team at CreditMaxx Financing and Leasing. As a key member of our team, you will be responsible for resolving customer account challenges and finding flexible payment options that work for both parties.

Key Responsibilities:
  • Reach out to customers to discuss their account challenges and provide solutions.
  • Conduct customer credit research, income capacity exploration, and asset condition investigation to identify opportunities for payment plans.
  • Track down elusive customers through skip tracing to recover what's rightfully owed to the company.
  • Stay up-to-date on company policies, procedures, and collection systems to ensure compliance and efficiency.
  • Collaborate with colleagues to identify opportunities for process improvements and policy changes that will boost customer recoveries.
Requirements:
  • 1+ years of experience in subprime finance or a related field.
  • Excellent communication and negotiation skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office and other relevant software.
About Us:

CreditMaxx Financing and Leasing is part of FFUN Group, a leading motor and recreational group retailer with over 30 locations throughout Saskatchewan, Ontario, and Manitoba. We are committed to providing our customers with exceptional service and support, and we are looking for talented individuals to join our team.



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