Customer Experience Ambassador
6 days ago
Company Overview
At EightSix Network, we pride ourselves on providing an exceptional customer experience in our dynamic dining environment. With a strong focus on teamwork and collaboration, our goal is to create a welcoming atmosphere that exceeds guest expectations.
About the Role
We are seeking a charismatic and attentive Server to join our team As a Customer Experience Ambassador, you will be responsible for delivering outstanding service, ensuring every guest feels valued and cared for throughout their dining experience.
Responsibilities
- Maintain expert knowledge of products, events, and promotions to provide informed recommendations to guests.
- Take orders, expedite, and serve food and beverages accurately within time guidelines, ensuring seamless execution.
- Participate in promotional activities, including social media, events, and photo sessions, to enhance the brand's presence and engagement.
- Introduce or present live entertainment as required, showcasing your ability to multitask and adapt to changing situations.
What We Offer
We're committed to providing a supportive and fun work environment, where you'll have opportunities to grow and develop your skills. Our benefits package includes:
- A competitive hourly wage of $17.40 per hour, reflecting the high demand for skilled servers in our industry.
- A comprehensive benefits package for full-time employees, designed to support your overall well-being.
- Exciting opportunities for professional growth and development, with ongoing training and leadership programs.
- A dynamic team culture that values creativity, inclusivity, and open communication.
Your Qualifications
To succeed in this role, you'll need:
- Two years or more experience in a similar high-volume restaurant environment, preferably with cash handling experience using POS systems.
- Excellent communication and problem-solving skills, with the ability to work well under pressure and manage multiple demands.
- A proven track record of providing exceptional customer service, with a passion for delivering memorable experiences.
- Serving It Right (BC) certification, with preference given to those holding World Host / Super Host certificates or other relevant customer service programs.
- Food Safe Level 1 certification, demonstrating your commitment to maintaining a clean and safe working environment.
Why Join Our Team?
As a member of our team, you'll enjoy:
- The opportunity to work in a fast-paced, dynamic environment with endless opportunities for growth and development.
- The chance to collaborate with a talented and diverse team, passionate about delivering exceptional customer experiences.
- A comprehensive benefits package, designed to support your overall well-being and career advancement.
About EightSix Network
Eighth Six Network is a leading provider of entertainment and hospitality services, operating over 27 gaming properties across Canada. With a strong focus on innovation and excellence, we strive to deliver unforgettable experiences for our guests and unparalleled opportunities for our team members.
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