Customer Experience Ambassador

6 days ago


Abbotsford, British Columbia, Canada EightSix Network Full time

Company Overview

At EightSix Network, we pride ourselves on providing an exceptional customer experience in our dynamic dining environment. With a strong focus on teamwork and collaboration, our goal is to create a welcoming atmosphere that exceeds guest expectations.

About the Role

We are seeking a charismatic and attentive Server to join our team As a Customer Experience Ambassador, you will be responsible for delivering outstanding service, ensuring every guest feels valued and cared for throughout their dining experience.

Responsibilities

  • Maintain expert knowledge of products, events, and promotions to provide informed recommendations to guests.
  • Take orders, expedite, and serve food and beverages accurately within time guidelines, ensuring seamless execution.
  • Participate in promotional activities, including social media, events, and photo sessions, to enhance the brand's presence and engagement.
  • Introduce or present live entertainment as required, showcasing your ability to multitask and adapt to changing situations.

What We Offer

We're committed to providing a supportive and fun work environment, where you'll have opportunities to grow and develop your skills. Our benefits package includes:

  • A competitive hourly wage of $17.40 per hour, reflecting the high demand for skilled servers in our industry.
  • A comprehensive benefits package for full-time employees, designed to support your overall well-being.
  • Exciting opportunities for professional growth and development, with ongoing training and leadership programs.
  • A dynamic team culture that values creativity, inclusivity, and open communication.

Your Qualifications

To succeed in this role, you'll need:

  • Two years or more experience in a similar high-volume restaurant environment, preferably with cash handling experience using POS systems.
  • Excellent communication and problem-solving skills, with the ability to work well under pressure and manage multiple demands.
  • A proven track record of providing exceptional customer service, with a passion for delivering memorable experiences.
  • Serving It Right (BC) certification, with preference given to those holding World Host / Super Host certificates or other relevant customer service programs.
  • Food Safe Level 1 certification, demonstrating your commitment to maintaining a clean and safe working environment.

Why Join Our Team?

As a member of our team, you'll enjoy:

  • The opportunity to work in a fast-paced, dynamic environment with endless opportunities for growth and development.
  • The chance to collaborate with a talented and diverse team, passionate about delivering exceptional customer experiences.
  • A comprehensive benefits package, designed to support your overall well-being and career advancement.

About EightSix Network

Eighth Six Network is a leading provider of entertainment and hospitality services, operating over 27 gaming properties across Canada. With a strong focus on innovation and excellence, we strive to deliver unforgettable experiences for our guests and unparalleled opportunities for our team members.



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