Fan Experience Ambassador

1 week ago


Abbotsford, British Columbia, Canada Vancouver Full time
Job Description:

Position Overview

We are seeking a highly motivated and customer-focused Fan Experience Attendant to join our team. This part-time, hourly position is responsible for ensuring the best possible fan experience at games, concerts, and events.

About the Role

  • Greet and admit guests upon presentation of valid tickets, identification or passes
  • Monitor seating areas and crowd control
  • Direct and assist our guests with any service-related issues
  • Perform other duties as required

Requirements and Qualifications

  • Proven experience in the Customer Service industry
  • Able to work weeknights, weekends, and holidays with a start time of approximately 5:30pm
  • Able to safely lift up to 35 lbs.
  • Able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time
  • Fluent in the English language, both oral and written; fluency in a second language would be an asset
  • Able to learn and manage various programs including emergency response system, crowd control, lost children, alcohol program, etc.
  • First Aid certificate is an asset

Company Overview

Vancouver and its neighbouring city, Abbotsford, are two of the most diverse cities in the world. Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique communities. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment.

Estimated Salary Range

$18-$22 per hour, based on location and experience.



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