Customer Service Ambassador

2 weeks ago


Abbotsford, British Columbia, Canada Amani Ventures Full time

The role of Customer Service Ambassador at Amani Ventures involves collaborating with clients to develop effective advertising strategies, addressing their inquiries and complaints, and performing a range of administrative tasks.

Key responsibilities include:

  • Providing expert advice on advertising or sales promotion strategies
  • Responding to written and oral inquiries from clients
  • Resolving customer complaints or concerns in a timely and professional manner
  • Clearly explaining the type and cost of services offered to clients
  • Issuing receipts and other relevant documents
  • Generating sales revenue through the sale of merchandise
  • Communicating procedures and policies to clients

The work environment for this role is fast-paced, with a requirement for overtime, tight deadlines, and the ability to work under pressure.

Key personal qualities required for success in this position include:

  • A client-focused approach
  • Excellent oral communication skills
  • Effective written communication skills
  • Strong interpersonal skills, with the ability to build rapport with clients and colleagues
  • Flexibility in terms of workload and priorities
  • Organizational skills, with the ability to manage multiple tasks and responsibilities
  • A team player attitude, with a willingness to collaborate with colleagues to achieve common goals
  • The ability to multitask and prioritize tasks effectively


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