Customer Experience Representative

5 days ago


Abbotsford, British Columbia, Canada Tommy Gun's Original Barbershop Full time

At Tommy Gun's Original Barbershop, we're committed to delivering an unparalleled experience for our clients. As a Customer Experience Representative, you'll be the face of our brand, ensuring every guest feels welcome and valued from the moment they step through our doors.

The ideal candidate will possess exceptional customer service skills, with the ability to go above and beyond for every guest, every time. You'll be responsible for managing service queues, answering emails and phone calls, and supporting your team in a fast-paced environment.

We're seeking a highly motivated and enthusiastic individual who thrives in a dynamic atmosphere. As a Front Desk Ambassador, you'll have the opportunity to work closely with our team to deliver exceptional results and exceed client expectations.

Salary: $18 per hour

Location: Highstreet Shopping Centre - Abbotsford

Work Term: Full-time and Part-time

Benefits:

  • Clean, safe, and positive work environment
  • Immerse yourself in a fun, busy, and friendly atmosphere with a positive company culture
  • Opportunities for growth and career advancement
  • Enjoy a staff discount on our large product selection
  • Be a part of an amazing clientele who appreciate the Tommy Gun's experience

Requirements:

  • Exceptional communication skills—be the voice that answers emails and phone calls, manages service queues, and supports your team
  • Thrive in a fast-paced environment, showcasing exceptional time-management and multitasking abilities
  • Bring familiarity with visual merchandising and product inventory (an asset)
  • Bonus points for experience in a salon, barbershop, or spa
  • Let your outgoing and fun personality shine through

About Us:

At Tommy Gun's, we believe that there's nothing greater than The Fresh Cut Feeling; running your hands across your face after having a hot towel shave or the smile you get when you know your Barber or Stylist has nailed your look. Our commitment to an unparalleled experience extends beyond our customers; we want YOU to love where you work. Because when our team is happy, everyone's happy.



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