Administrative Assistant
1 week ago
The Administrative Coordinator plays a vital role in ensuring the efficient operation of our office. This position involves a variety of tasks, including managing schedules, organizing meetings, maintaining records, and handling correspondence. The successful candidate will serve as a point of contact for internal and external stakeholders and ensure that all administrative activities are carried out in a timely and effective manner.
Key Responsibilities- Respond promptly to external and internal customer inquiries.
- Communicate with customers through various channels, including email and phone.
- Problem solve and resolve customer complaints.
- Process orders, forms, applications, and requests.
- Create quotations and coordinate with operations on deliveries and inquiries.
- Analyze pricing, invoices, and discrepancies, and create adjustments accordingly.
- Work on accounts receivable, including analyzing invoices and creating debit and credit memos.
- Monitor on-time delivery and communicate with customers.
- Analyze inventory levels, forecast, purchase orders, and incoming inventory.
- Create various reports, including order confirmations, forecast, volumes, etc.
- 2 years of experience in Sales/Customer Service.
- High school diploma or equivalent.
- Fluency in written and spoken French and English.
- Understanding of the sales process and dynamics.
- Experience using computers for various tasks.
- Competency in Microsoft applications, including Excel.
- Detailed oriented.
- Able to work comfortably in a fast-paced environment.
- Fast learning.
- Clear communication skills.
- Well organized.
- Flexible.
- Ability to resolve problems.
- Resourceful, able to work independently.
- Analytic, mathematical skills.
- Adaptability.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are dedicated to creating and maintaining an inclusive and accessible workplace for all our candidates and employees. If you require any accommodations during the interview process, please contact us at accessibility@randstad.ca.
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