Senior UX Researcher

2 months ago

Old Toronto, Ontario, Canada Equinox Fitness Club Full time
Unlock the Future of Digital Experiences

We are seeking a highly skilled Sr. UX Researcher to join our team at Equinox Fitness Club. As a key member of our Product Design Team, you will be responsible for delivering human-centered insights that inform and shape our digital experiences.

About the Role

As a Sr. UX Researcher, you will use a mixed-methods approach to design and conduct research studies, uncovering customer pain points and identifying opportunities for growth and innovation. You will collaborate closely with UX/UI designers, product managers, and data analysts to understand user needs and create the best user experiences for our members.

Responsibilities

  • Support the ideation and development of innovative products across app, website, connected hardware, and wearables through a squad-based iterative design process.
  • Lead the design and execution of research studies from start to finish, addressing user attitudes and behavior throughout the entire product lifecycle.
  • Conduct qualitative and quantitative user research using in-person and remote moderated interviews, unmoderated studies, ethnographies, surveys, contextual inquiries, co-creation sessions, card sorts, concept testing, and competitive analysis.
  • Collaborate cross-functionally with designers, product managers, operations, and business teams.
  • Deliver and communicate human-centered insights, findings, and recommendations that inform and shape our product strategy creatively and compellingly.
  • Present insights at both executive and team levels, being able to dive deep into details as needed and provide high-level summaries for quick decision-making.

Requirements

  • 5+ years of relevant work experience.
  • Excellent knowledge of qualitative and quantitative research methods.
  • Experience synthesizing findings and translating insights into actionable recommendations.
  • Strong problem-solving skills with a curious mindset.
  • Proficiency with remote research and survey tools such as, Qualtrics, and Alida.
  • Expertise in data analysis including pivot tables using Excel and cross tabs analysis for survey reports with segmentation.
  • Strong statistical analysis skills for statistical significance trend analysis.
  • Excellent written and verbal communication skills, with strong active listening and organizational abilities.
  • Ability to track research projects in Airtable.
  • Positive attitude and passion for storytelling.
  • Self-starter who thrives in a fast-paced, dynamic environment.
  • Exceptional project management and organizational skills, with a keen attention to detail.
  • Deep understanding of the evolving digital landscape.
  • Highly motivated and self-managed with a strong analytical ability and intellectual curiosity.
  • Ability to understand, challenge, and enhance product design thinking while staying true to the voice of the consumer.
  • Anticipate user needs through creative, curious, and passionate thinking with a clear vision for both short-term and long-term business goals.
  • Commitment to delivering the best experience for our end users and the business.

What We Offer

  • We offer competitive salary, benefits, and industry-leading commission opportunities for club employees.
  • Complimentary Club membership.
  • Perks and incentives with our products and services including Personal Training, Pilates, Spa, and Shop.

Equinox Fitness Club is an Equal Opportunity Employer

  • Senior UX Researcher

    1 month ago

    Old Toronto, Ontario, Canada Equinox Fitness Club Full time

    Senior UX ResearcherAbout the RoleWe are seeking a highly skilled Senior UX Researcher to join our team at Equinox Fitness Club. As a Senior UX Researcher, you will be responsible for delivering human-centered insights that inform and shape our digital experiences.Key ResponsibilitiesConduct qualitative and quantitative user research to understand user...

  • Senior UX Researcher

    1 month ago

    Old Toronto, Ontario, Canada Equinox Fitness Club Full time

    Senior UX ResearcherAbout the RoleWe are seeking a highly skilled Senior UX Researcher to join our team at Equinox Fitness Club. As a Senior UX Researcher, you will be responsible for delivering human-centered insights that inform and shape our digital experiences.Key ResponsibilitiesConduct qualitative and quantitative user research to understand user...

  • Senior UX Researcher

    3 weeks ago

    Old Toronto, Ontario, Canada Floatcard Full time

    About FloatFloat is a leading provider of innovative financial solutions for Canadian businesses. Our mission is to empower entrepreneurs and small business owners with the tools and resources they need to succeed.As a company, we value customer-centricity, innovation, and collaboration. Our team is passionate about creating products that meet the unique...

  • Senior UX Researcher

    3 weeks ago

    Old Toronto, Ontario, Canada Floatcard Full time

    About FloatFloat is a leading provider of innovative financial solutions for Canadian businesses. Our mission is to empower entrepreneurs and small business owners with the tools and resources they need to succeed.As a company, we value customer-centricity, innovation, and collaboration. Our team is passionate about creating products that meet the unique...

  • Senior UX Researcher

    3 weeks ago

    Old Toronto, Ontario, Canada Float Financial Solutions Inc. Full time

    About Float Financial Solutions Inc.Float Financial Solutions Inc. is a leading provider of innovative financial solutions for Canadian businesses. As one of Canada's fastest-growing companies, we're committed to delivering exceptional products and services that meet the evolving needs of our customers.Our team is passionate about creating a seamless...

  • Senior UX Researcher

    3 weeks ago

    Old Toronto, Ontario, Canada Float Financial Solutions Inc. Full time

    About Float Financial Solutions Inc.Float Financial Solutions Inc. is a leading provider of innovative financial solutions for Canadian businesses. As one of Canada's fastest-growing companies, we're committed to delivering exceptional products and services that meet the evolving needs of our customers.Our team is passionate about creating a seamless...

  • UX Researcher Senior

    1 month ago

    Toronto, Ontario, Canada Super Full time

    Transforming User Experiences at SuperWe're on a mission to help people live their best lives, and we need a Senior UX Researcher to join our team at Super. As a key member of our product design team, you'll play a crucial role in shaping the future of our fintech and travel experiences.About the RoleWe're looking for a seasoned UX Researcher to lead...

  • UX Researcher Senior

    1 month ago

    Toronto, Ontario, Canada Super Full time

    Transforming User Experiences at SuperWe're on a mission to help people live their best lives, and we need a Senior UX Researcher to join our team at Super. As a key member of our product design team, you'll play a crucial role in shaping the future of our fintech and travel experiences.About the RoleWe're looking for a seasoned UX Researcher to lead...

  • UX Researcher Senior

    1 month ago

    Toronto, Ontario, Canada Super Full time

    Transforming User Experiences at Super.comWe're on a mission to help people live their best lives, and we need a Senior UX Researcher to lead the way. As a key member of our product design team, you'll drive research initiatives that inform our product development, ensuring our fintech and travel experiences are intuitive, engaging, and meet the needs of our...

  • UX Researcher Senior

    1 month ago

    Toronto, Ontario, Canada Super Full time

    Transforming User Experiences at Super.comWe're on a mission to help people live their best lives, and we need a Senior UX Researcher to lead the way. As a key member of our product design team, you'll drive research initiatives that inform our product development, ensuring our fintech and travel experiences are intuitive, engaging, and meet the needs of our...

  • UX Researcher Senior

    1 month ago

    Toronto, Ontario, Canada Super Full time

    Transforming User Experiences at SuperWe're on a mission to help people live their best lives, and we need a Senior UX Researcher to join our team at Super. As a key member of our product design team, you'll play a crucial role in shaping the future of our fintech and travel experiences.About the RoleWe're looking for a seasoned UX Researcher to lead...

  • UX Researcher Senior

    1 month ago

    Toronto, Ontario, Canada Super Full time

    Transforming User Experiences at SuperWe're on a mission to help people live their best lives, and we need a Senior UX Researcher to join our team at Super. As a key member of our product design team, you'll play a crucial role in shaping the future of our fintech and travel experiences.About the RoleWe're looking for a seasoned UX Researcher to lead...

  • Senior UX Researcher

    7 days ago

    Toronto, Ontario, Canada Mediabistro Full time

    Senior UX ResearcherAt CGL, we're committed to being a catalyst for a sustainable and resilient society. Our Digital team is made up of experts who put our customers at the centre of what we do, creating engaging experiences that drive business outcomes. We're looking for a Senior UX Researcher to join our team and help us deliver scalable, robust and...

  • Senior UX Researcher

    3 weeks ago

    Toronto, Ontario, Canada Mediabistro Full time

    Transforming Customer Experiences through User-Centered ResearchWe are seeking a Senior UX Researcher to join our Digital team, where you will play a key role in shaping our customer-centric approach to digital experiences. As a seasoned researcher, you will lead the planning, execution, and delivery of research studies that uncover the needs, wants, and...

  • Senior UX Researcher

    3 weeks ago

    Toronto, Ontario, Canada Mediabistro Full time

    Transforming Customer Experiences through User-Centered ResearchWe are seeking a Senior UX Researcher to join our Digital team, where you will play a key role in shaping our customer-centric approach to digital experiences. As a seasoned researcher, you will lead the planning, execution, and delivery of research studies that uncover the needs, wants, and...

  • UX Researcher Senior

    1 month ago

    Toronto, Ontario, Canada Livesuper Full time

    About the RoleWe are seeking a highly skilled Senior UX Researcher to join our team at Livesuper. As a key member of our product design team, you will play a critical role in shaping the user experience of our fintech and travel experiences.Key ResponsibilitiesLead research initiatives to inform design and development decisions, ensuring our products are...

  • UX Researcher Senior

    1 month ago

    Toronto, Ontario, Canada Livesuper Full time

    About the RoleWe are seeking a highly skilled Senior UX Researcher to join our team at Livesuper. As a key member of our product design team, you will play a critical role in shaping the user experience of our fintech and travel experiences.Key ResponsibilitiesLead research initiatives to inform design and development decisions, ensuring our products are...

  • UX Researcher Senior

    1 month ago

    Toronto, Ontario, Canada Super Full time

    About the RoleWe are seeking a highly skilled Senior UX Researcher to join our product design team at Super.com. As a key member of our team, you will lead research initiatives that inform the design and development of our products, ensuring they are intuitive, engaging, and meet the needs of our diverse user base.Key ResponsibilitiesLead and manage...

  • UX Researcher Senior

    1 month ago

    Toronto, Ontario, Canada Super Full time

    About the RoleWe are seeking a highly skilled Senior UX Researcher to join our product design team at Super.com. As a key member of our team, you will lead research initiatives that inform the design and development of our products, ensuring they are intuitive, engaging, and meet the needs of our diverse user base.Key ResponsibilitiesLead and manage...

  • UX Researcher Senior

    1 month ago

    Toronto, Ontario, Canada Livesuper Full time

    About the RoleWe are seeking a highly skilled Senior UX Researcher to join our team at Livesuper. As a key member of our product design team, you will play a critical role in shaping the user experience of our fintech and travel experiences.Key ResponsibilitiesLead research initiatives to inform design and development decisions, ensuring our products are...