UX Researcher Senior

4 days ago

Toronto, Ontario, Canada Super Full time
Transforming User Experiences at Super

We're on a mission to help people live their best lives, and we need a Senior UX Researcher to join our team at Super. As a key member of our product design team, you'll play a crucial role in shaping the future of our fintech and travel experiences.

About the Role

We're looking for a seasoned UX Researcher to lead research initiatives that inform the design and development of our products. Your expertise will help us create intuitive, engaging, and user-centered experiences that meet the needs of our diverse user base.

Key Responsibilities
  • Lead end-to-end UX research projects, from planning and conducting research to synthesizing findings and presenting insights.
  • Design and execute qualitative and quantitative research methods, including user interviews, usability testing, surveys, and contextual inquiries.
  • Understand and incorporate complex technical and business requirements into research to plan and prioritize research initiatives.
  • Advocate for user-centered design principles and best practices throughout the product development lifecycle.
  • Stay up-to-date with the latest UX research trends, tools, and methodologies, and apply them to improve research processes.
  • Oversee and elevate the quality of UXR research for the team, mentoring and guiding junior UX researchers.
Requirements
  • Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Anthropology, or a related field.
  • ~5+ years of experience in UX research, with a strong portfolio showcasing a range of research methodologies and their impact.
  • Data-driven with proven ability to lead complex research projects and deliver actionable insights.
  • Strong analytical skills and the ability to synthesize data from multiple sources.
  • Experience with statistical analysis software, such as SPSS, R, or Jamovi.
  • Proficiency in UX research tools and software.
  • Excellent communication and presentation skills.
What We Offer

We're an equal opportunity employer and value diversity at our company. We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.

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