Workforce Planning and Scheduling Coordinator Lead

1 month ago

Vancouver, British Columbia, Canada Invictus Games Vancouver Whistler 2025 Full time
About This Role:

The Invictus Games Vancouver Whistler 2025 is seeking a Workforce Planning and Scheduling Lead to join our team. This role will be responsible for all administrative elements relating to the support of the Workforce team. The Workforce at the Invictus Games Vancouver Whistler 2025 encompasses staff, volunteers, and contractors.

This position will include full accountability for the management of invite lists, uniform requirements, stock lists, and training logs of 1600 volunteers. The selected candidate will also be responsible for utilizing the Games Management System (GMS) in relation to volunteer rostering, queries, and amendments.

Key Responsibilities:
  • Collaborate with Functional Area (FA) leads to understand volunteer staffing needs.
  • Manage workforce planning data and change management process.
  • Manage training session invites and RSVPs.
  • Utilize Rosterfy scheduling software to create, update, and maintain the workforce schedule.
  • Assist in the management of volunteer roster information within Rosterfy.
  • Facilitate the process for requesting and approving shift changes, time-off requests, and substitutions.
  • Maintain clear communication channels to address scheduling conflicts and resolve staffing issues promptly.
  • Communicate schedule updates to all relevant parties.
Requirements:
  • 2 years proven experience in workforce scheduling, preferably in the major events or sports industry.
  • Proficiency in scheduling software or tools (Rosterfy is an asset).
  • Strong organizational skills with the ability to multitask and prioritize competing demands.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively with diverse teams.
  • Attention to detail and accuracy in managing schedules and data.
  • Flexibility to adapt to changing priorities and unforeseen circumstances during the event.
  • Knowledge of labour laws, regulations, and best practices in workforce management.
  • Commitment to diversity, equity, and inclusion in all aspects of event planning and execution.
What We Offer:

The Invictus Games 2025 is an equal opportunity employer. We actively seek to promote a workplace culture that fosters mutual respect, collaboration, and open communication among all employees.

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