Senior Branch Manager

4 weeks ago

Red Deer, Alberta, Canada Servus Credit Union Full time

Job Summary

Servus Credit Union is seeking a highly motivated and experienced Assistant Manager Member Service II to join our team at our South Hill branch in Red Deer. As a key member of our leadership team, you will be responsible for leading and coaching our Member Service Representatives to identify our members' needs and recommend, refer, or provide products and services that enhance their financial fitness.

Key Responsibilities

  • Motivate and coach employees to find opportunities to shape members' financial fitness
  • Be proactive in pursuing new business opportunities
  • Adhere to policies, procedures, and loss prevention guidelines to mitigate risk of loss
  • Provide support, guidance, and training to all employees as necessary to ensure performance improvement and cohesive teamwork
  • Understand and meet the needs of our members by providing them with advice on appropriate products and services, and/or identifying opportunities to refer members to appropriate team members or external partners
  • Demonstrate an expert understanding of all branch security procedures

Requirements

To qualify, you will need at least 4 years of retail banking experience and your high school diploma. Although not required, previous leadership/supervisory experience and post-secondary education in Finance (or related studies) are valuable assets.

What We Offer

Working for Servus has outstanding benefits, including training & development opportunities, career advancement potential, flexible work options, competitive compensation, and meaningful work towards individual and corporate goals. As a member of our team, you will also have access to profit sharing, voting for the board of directors, and all of the services we provide.

How to Apply

Only those applicants selected for an interview will be contacted. Should you require any accommodations during the hiring process, please advise us at that time.

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