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Slot Attendant

2 months ago

Moncton, New Brunswick, Canada CB Canada Full time
Job Summary

This role is responsible for providing exceptional customer service while overseeing the slot machines in a designated area of the casino. The successful candidate will be responsible for assisting customers with jackpot payouts, resolving issues related to the machines, and maintaining a clean and welcoming environment for all team members.

Key Responsibilities
  • Customer Service: Provide professional and courteous service to customers, ensuring a positive experience in the casino.
  • Slot Machine Operations: Oversee the slot machines in a designated area, including verifying and processing jackpots, short pays, and cancelled credits.
  • Environmental Maintenance: Maintain a clean, tidy, and pleasant environment for customers, including performing hopper fills and ensuring compliance with health and safety regulations.
  • Compliance and Regulatory: Ensure adherence to all relevant policies, procedures, and regulatory requirements, including licensing laws and internal control objectives.
  • Team Collaboration: Work collaboratively with other team members to achieve business objectives and support a positive work environment.
Requirements
  • Education: High school diploma; post-secondary education an asset.
  • Licensing: Ability to successfully obtain a gaming license.
  • Skills: Strong mathematical skills, excellent communication skills, and ability to work in a fast-paced environment.
  • Adaptability: Ability to be adaptable and flexible with work schedule.