Senior Business Analyst, Fare Systems Integration Specialist

4 weeks ago


Ottawa, Ontario, Canada City of Ottawa Full time
About the Role

We are seeking a highly skilled Senior Business Analyst to join our team in the Transit Customer Systems and Planning Service. As a key member of our team, you will play a critical role in providing expertise in business analysis practices, techniques, report writing, and business intelligence platforms.

Responsibilities
  • Provide support, training, guidance, and clarification to employees on the use of application suites and issue resolution.
  • Analyze business requirements and recommend new or improved functionality.
  • Maintain the functionality of application suites and liaise with vendors to support applications.
  • Coordinate and collaborate with internal staff on ongoing configuration of application suites.
Requirements
  • Completion of a 3-year university degree in computer science, business administration, or a related field.
  • Minimum of 5 years of experience in business analysis/information systems administration or support/coordination.
  • Strong interpersonal skills and teaching skills, with excellent oral and written communication skills.
Competencies and Skills
  • Work well in a team environment and with ongoing inter-branch contacts.
  • Analyze functions, issues, and problems within a team to develop realistic and innovative solutions.
  • Communicate effectively with users, managers, financial, and IT staff and system suppliers.
What We Offer

The successful candidate can expect an annual salary range of $68,544.84 - $97,215.30, commensurate with qualifications and experience. The City of Ottawa offers a comprehensive benefits package and opportunities for professional growth and development.



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