Customer Service Team Lead

5 days ago


Hawkesbury, Canada Shoppers Drug Mart Full time
Job Overview:

In a fast-paced retail environment, our team is seeking an exceptional Assistant Front Store Manager to oversee store operations and drive sales growth. As a key member of our management team, you will be responsible for leading by example, supporting staff development, and fostering a positive store culture.

About the Role:

This leadership position involves managing daily store activities, ensuring excellent customer service, and meeting or exceeding sales targets. You will work closely with the Front Store Manager to develop strategies that enhance customer experience, optimize product flow, and drive business results. Your expertise in team management, inventory control, and financial acumen will be invaluable assets in this role.

Key Responsibilities:

- Maintain high standards of customer service and store presentation
- Assist the Front Store Manager in developing and implementing store strategies
- Manage labor scheduling and staffing levels to maximize productivity
- Comply with Human Resources Standards and support hiring processes
- Develop and mentor staff to achieve individual and team goals

Requirements:

- Previous retail management experience
- Excellent communication, coaching, and interpersonal skills
- Strong analytical and problem-solving abilities
- Ability to prioritize tasks and manage multiple projects simultaneously
- Business and financial acumen, with a focus on profitability and growth

Benefits:

As an Associate-Owner with Shoppers Drug Mart, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and professional development. Our unique employee discount program, flexible scheduling, and supportive work environment make us a leader in the retail industry. Join our team and discover a fulfilling career in a dynamic and customer-focused organization.

  • Hawkesbury, Canada Scotiabank Full time

    Requisition ID: 173916 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Customer Experience Associate - 11.25 hours/Permanent/Hawkesbury As a Customer Experience Associate (Hawkesbury), you are the face, character and heart of our branches. Scotiabank is a place where we put our...


  • Hawkesbury, Canada Fairstone Full time

    Are you looking for a career that suits you? You’re in luck! Come join Fairstone, Canada’s leading provider of responsible lending solutions to underserved Canadians. We are recruiting the best talents to join our diverse team in our Hawkesbury, ON branch. About the Role As a Lending Specialist, you will report to the Branch Manager and your main...


  • Hawkesbury, Canada Scotiabank Full time

    Requisition ID: 178113 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate /Hawkesbury/Permanent/ Part-Time/30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help...


  • Hawkesbury, Canada Mini Mall Storage Properties Full time

    Established in 2020, Mini Mall Storage Properties has been successfully acquiring storage facilities throughout North America with rapid expansion in the United States. We have a team of talented and diverse self-storage experts who span across 15 states and 7 provinces to support and manage our rapid growth across North America. With over 50,000 units and...


  • Hawkesbury, Canada Scotiabank Full time

    Requisition ID: 195684 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate/ Hawkesbury/ Permanent/ Part-time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help...


  • Hawkesbury, Canada BMO Financial Group Full time

    Address: 280 Main Street East Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired...


  • Hawkesbury, Canada Hawkesbury Honda Full time

    **Job Overview** **Responsibilities**: - Interact with customers in a professional and friendly manner - Provide information about automotive services and products - Handle cash transactions accurately - Upsell products and services to customers - Assist with scheduling appointments for automotive repairs - Resolve customer inquiries and complaints...


  • Hawkesbury, Canada Tulmar Safety Systems Inc. Full time

    Tulmar designs, manufactures and distributes engineered protective têxtiles, survivability and safety solutions for the Aerospace, Defence and Public Security industries. Headquartered in Hawkesbury, Ontario, Tulmar operates a modern 60,000 square foot facility with equipment ranging from computerized cutting tables, stitching machines R.F. (radio...


  • Hawkesbury, Canada Assured Automotive (2017) Inc. Full time

    The Customer Service Representative is responsible for providing exceptional customer experience. They manage working relationships with customers and Insurance Partners while providing all components of administrative support for the Repair Facility Team. **Key Job Responsibilities** - Ensure consistent execution of WOW (Wow Operating Way) plan. - Schedule...

  • Customer Service

    2 weeks ago


    Hawkesbury, Canada Parco Piscines et Spas Full time

    Accueillir et servir les clients à leur arrivée - Servir les clients au laboratoire d'analyse d'eau, faire les analyses d'eau et leur procurer l'information nécessaire pour l'entretien de leur piscine ou spa - Fournir des renseignements au sujet des différents produits offert en magasin - Aider à l'étalage des produits en magasin - Entretenir les lieux...


  • Hawkesbury, Canada MacEwen Petroleum Inc. Full time

    **Who We Are**: MacEwen is a growing family-owned company that has established itself as an industry leader. We’ve been around for 46 years, and we are still going strong! **About the role**: The Customer Service Representative with Campbell Petroleum (a division of MacEwen Petroleum Inc.), reporting to the Division Manager, will provide exceptional...


  • Hawkesbury, Canada Supa Vapes Full time

    Looking for an experienced salesman to fulfil online orders and keep customers updated on the status of their order. Requirements for job success include being organized, having an attention to detail, and putting the customer first. We are a vape shop that specializes in customer service in both retail and ecommerce and offer a same day delivery service....


  • Hawkesbury, Canada Serco North America Full time

    Position Description: SERCO is offering a starting hourly rate of **$18.89**! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the...


  • Hawkesbury, Canada Enterprise Holdings Full time

    The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a...

  • Team Member

    7 months ago


    Hawkesbury, Canada Taco Bell Canada - Soul Foods Group Full time

    **Location: 450 Spence Ave. Bldg 350, Hawkesbury, Ontario** As a Team Member, you could be the smiling face that greets and serves customers and/or prepare delicious foods for our guests. Our team members are the face of the business, and nothing says ‘welcome’ like a smile! We are looking for Team Members who want to learn a variety of areas in the...

  • Team Member

    3 months ago


    Hawkesbury, Canada Taco Bell Canada - Soul Foods Group Full time

    **Location: 450 Spence Ave. Bldg 350, Hawkesbury, Ontario** As a Team Member, you could be the smiling face that greets and serves customers and/or prepare delicious foods for our guests. Our team members are the face of the business, and nothing says ‘welcome’ like a smile! We are looking for Team Members who want to learn a variety of areas in the...

  • Procurement Lead

    2 days ago


    Hawkesbury, Canada Dart Aerospace Full time

    **Position** : Procurement Lead **Site **:1270 Aberdeen St, Hawkesbury, Ontario **About DART** With its extensive engineering capabilities and manufacturing centers, DART provides industry-leading design, manufacturing, and market-certified solutions for the helicopter and aerospace industry. With an impressive line-up of over 1,500 STCs, DART offers a...


  • Hawkesbury, Canada AnswerPlus Full time

    At AnswerPlus, we are proud to say we’ve been in the answering service business for 60 years! With 4 locations across Canada and over 1500 clients, AnswerPlus has built an incredibly strong brand and reputation in the industry. Our niche is urgent call response 24/7/365. We seek to answer 80% of calls within 20 seconds or less. As a Bilingual Customer...


  • Hawkesbury, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Hawkesbury, Canada Scotiabank Full time

    Requisition ID: 163087 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Customer Experience Associate Permanent part-time - 18.75 hours Bilingual English and French Location - Hawkesbury, ON As a Customer Experience Associate, you are the face, character and heart of our...