Regional Operations Leader

4 days ago

Ajax, Ontario, Canada Kennyupull Full time
Job Description: Regional Operations Leader

At Kenny U-Pull, we're dedicated to revitalizing used vehicles and creating a greener environment for future generations.

Kenny U-Pull is a subsidiary of American Iron & Metal (AIM), a leading global metal recycling company with 125 site locations, 4000 employees worldwide, and over 3.5 billion dollars in annual sales.

Job Summary

We're seeking a skilled Regional Operations Leader to oversee the operations of multiple locations within a designated region.

Main Responsibilities

  1. Operational Management
  • Oversee daily operations across multiple Kenny U-Pull locations.
  • Ensure all locations adhere to company policies, procedures, and standards.
  • Monitor key performance indicators (KPIs) and implement action plans to achieve targets.
  • Conduct regular site visits to assess operations, identify areas for improvement, and ensure compliance with safety and environmental regulations.
  • Lead, mentor, and support Branch Managers to ensure effective management and development of their teams.
  • Foster a positive and productive work environment that encourages teamwork, accountability, and continuous improvement.
  • Conduct performance reviews, provide feedback, and implement training programs to enhance staff skills and knowledge.
  • Develop and manage budgets for each location within the district.
  • Analyze financial reports, identify trends, and implement strategies to increase profitability and reduce costs.
  • Ensure accurate inventory management and optimize stock levels to meet customer demand.
Customer Service
  • Ensure all locations deliver exceptional customer service and maintain high customer satisfaction levels.
  • Address and resolve customer complaints and issues in a timely and effective manner.
  • Implement customer feedback mechanisms to continuously improve service quality.
Strategic Planning
  • Collaborate with stakeholders to develop and execute district business plans and strategies.
  • Identify market opportunities and implement initiatives to drive growth and expand market share.
  • Monitor industry trends and competitor activities to stay ahead of market developments.

Requirements

  • Proven experience as a Regional Manager or similar senior management role, preferably in the retail or automotive industry.
  • Strong leadership and team management skills with the ability to motivate and inspire others.
  • Excellent financial acumen with experience in budgeting, forecasting, and financial analysis.
  • Strong problem-solving and decision-making abilities.
  • Excellent communication and interpersonal skills.
  • Ability to travel within the district as required (70% of time on the road).
  • Bachelor's degree in Business Administration, Management, or a related field is preferred.

Personal Attributes

  • Leadership: Demonstrates strong leadership qualities and can effectively lead and manage teams.
  • Strategic Thinker: Capable of developing and implementing strategies to achieve business objectives.
  • Results-Oriented: Focused on achieving targets and driving continuous improvement.
  • Customer-Focused: Committed to delivering exceptional customer service and enhancing customer satisfaction.
  • Adaptable: Flexible and able to adapt to changing business needs and market conditions.

What We Offer

  • A competitive salary and semi-annual bonus.
  • Vacation, benefits, and RRSP matching program.
  • 24/7 access to virtual health care.
  • Exclusive discounts on parts from any Kenny U-Pull yard.

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