Director of Resident Experience
7 days ago
The Director of Resident Experience is a critical role within our communities, impacting the lives of residents through strong leadership and motivation of team members.
Key Responsibilities- Ensure resident care needs are assessed, determine corresponding care fees and staffing requirements as applicable.
- Assess the needs of individual residents and develop their personal service plans in accordance with Assisted Living Regulations; communicate deployment to wellness team members and direct team members regarding interventions.
- Work with the Regional Manager of Wellness Services to implement established policies and procedures with the objective of ensuring that desirable standards are met.
- Manage team members in accordance with policies, legislation, applicable collective agreement or employee association agreement.
- Develop professional and collaborative relationships with healthcare team members, participate in marketing outreach such as presentations on wellness services and aging in place philosophy, and conduct assessments to determine suitability for admission.
- Participate in the preparation of the Department budget and administer the approved budget within established parameters.
- Perform other duties as assigned.
- Current registration with the British Columbia College of Nurses and Midwives (BCCNM).
- Minimum 3 years' experience in geriatrics, rehabilitation and/or retirement living.
- Excellent supervisory and leadership abilities in the areas of human resources.
- Express initiative, good judgment and foster a positive work atmosphere.
- Strong computer skills in Microsoft Office, Excel, Outlook.
- All applicants must successfully pass the prescribed Vulnerable Sector Check and Criminal Records Check.
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Resident Engagement Director
7 days ago
Surrey, British Columbia, Canada Aspira Pacifica Retirement Living Full timeAbout the RoleThe Resident Engagement Manager is a critical position within our communities, impacting the lives of residents through strong leadership and motivation of team members.Key ResponsibilitiesDevelop and lead a dynamic culture that promotes resident wellbeing, choice, and engagementOversee The Market per the guidelines, and identify ways for it to...
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Resident Engagement Director
1 week ago
Surrey, British Columbia, Canada Aspira Pacifica Retirement Living Full timeAbout the RoleThe Resident Engagement Manager is a critical position within our communities, impacting the lives of residents through strong leadership and motivation of team members.Key ResponsibilitiesDevelop and lead a dynamic culture that promotes resident wellbeing, choice, and engagementOversee The Market per the guidelines, and identify ways for it to...
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Provider Experience Director
7 days ago
Surrey, British Columbia, Canada Fraser Health Full timeJob SummaryWe are seeking a highly experienced and skilled professional to join our team as a Healthcare Experience Manager at Fraser Health. This is an exciting opportunity to lead and manage the development, coordination, and implementation of initiatives and strategies for building a quality provider experience across the organization.Key...
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Provider Experience Director
1 week ago
Surrey, British Columbia, Canada Fraser Health Full timeJob SummaryWe are seeking a highly experienced and skilled professional to join our team as a Healthcare Experience Manager at Fraser Health. This is an exciting opportunity to lead and manage the development, coordination, and implementation of initiatives and strategies for building a quality provider experience across the organization.Key...
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Director of Employee Experience
7 days ago
Surrey, British Columbia, Canada Fraser Health Full timeAbout the RoleFraser Health is seeking a seasoned leader to fill the position of Executive Director, People Services. This role is a critical component of our Employee Experience team, responsible for overseeing key areas that impact our employees' daily work lives.Key ResponsibilitiesLead the development and implementation of strategies to enhance the...
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Director of Employee Experience
1 week ago
Surrey, British Columbia, Canada Fraser Health Full timeAbout the RoleFraser Health is seeking a seasoned leader to fill the position of Executive Director, People Services. This role is a critical component of our Employee Experience team, responsible for overseeing key areas that impact our employees' daily work lives.Key ResponsibilitiesLead the development and implementation of strategies to enhance the...
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Director, Clinical Operations and Planning
4 days ago
Surrey, British Columbia, Canada Fraser Health Full timeJob SummaryWe are seeking a highly experienced and skilled Director, Clinical Operations and Planning to join our team at Fraser Health. This is a key leadership role that requires a strong focus on service delivery, community integration, and operational excellence.Key ResponsibilitiesLead the development, re-development, and oversight of Fraser Health's...
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Director, Clinical Operations and Planning
3 days ago
Surrey, British Columbia, Canada Fraser Health Full timeJob SummaryWe are seeking a highly experienced and skilled Director, Clinical Operations and Planning to join our team at Fraser Health. This is a key leadership role that requires a strong focus on service delivery, community integration, and operational excellence.Key ResponsibilitiesLead the development, re-development, and oversight of Fraser Health's...
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Surrey, British Columbia, Canada Fraser Health Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Care Quality Officer to join our team at Fraser Health. The successful candidate will provide leadership and expert consultation in the identification, management, resolution, and education of patient/client/resident issues.Key ResponsibilitiesProvide expert support to Executive Directors,...
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Surrey, British Columbia, Canada Fraser Health Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Care Quality Officer to join our team at Fraser Health. The successful candidate will provide leadership and expert consultation in the identification, management, resolution, and education of patient/client/resident issues.Key ResponsibilitiesProvide expert support to Executive Directors,...
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Healthcare Experience Manager
4 days ago
Surrey, British Columbia, Canada Fraser Health Full timeAbout Fraser HealthFraser Health is a leading healthcare organization that delivers services to patients, clients, residents, families, and healthcare workers. Our vision is to provide high-quality care that is centered around the needs of our patients and communities.Job SummaryWe are seeking a highly skilled and experienced leader to join our team as a...
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Healthcare Experience Manager
3 days ago
Surrey, British Columbia, Canada Fraser Health Full timeAbout Fraser HealthFraser Health is a leading healthcare organization that delivers services to patients, clients, residents, families, and healthcare workers. Our vision is to provide high-quality care that is centered around the needs of our patients and communities.Job SummaryWe are seeking a highly skilled and experienced leader to join our team as a...
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Director of Employee Experience
1 week ago
Surrey, British Columbia, Canada Fraser Health Full timeAbout the Role**Job Summary**The Executive Director, People Services is a senior leadership role responsible for leading the Fraser Health Employee Experience portfolios that employees rely on and engage with frequently. This includes HR Consulting Services, Work Design & Compensation, Workforce Optimization & Staffing, Benefits & Employee Information, and...
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Director of Employee Experience
7 days ago
Surrey, British Columbia, Canada Fraser Health Full timeAbout the Role**Job Summary**The Executive Director, People Services is a senior leadership role responsible for leading the Fraser Health Employee Experience portfolios that employees rely on and engage with frequently. This includes HR Consulting Services, Work Design & Compensation, Workforce Optimization & Staffing, Benefits & Employee Information, and...
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Administrative Assistant, Employee Experience
2 weeks ago
Surrey, British Columbia, Canada Fraser Health Authority Full timeFull Time Administrative Assistant, Employee Experience Full Time Administrative Assistant, Employee Experience We are seeking a highly skilled and organized Full Time Administrative Assistant, Employee Experience to join our team in Surrey, B.C. About the Role This is an exciting opportunity to provide administrative and secretarial support to the...
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Resident Relations Specialist
4 weeks ago
Surrey, British Columbia, Canada Aspira Pacifica Retirement Living Full timeIf you are enthusiastic about contributing to a team that values the Employee Experience and is focused on innovation and development, consider joining us. The Concierge plays a vital role within our organization, significantly influencing the lives of residents and fostering meaningful human connections. This is a Permanent Casual position designed to...
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Director, Provider Experience Specialist
1 day ago
Surrey, British Columbia, Canada Fraser Health Full timeJob SummaryThe Director, Provider Experience Specialist is a key member of the Clinical Informatics and Provider Experience leadership team at Fraser Health. This role is responsible for leading the development of strategies for Provider Experience, overseeing the development, coordination, and implementation of initiatives and strategies for building a...
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Director, Provider Experience Specialist
2 days ago
Surrey, British Columbia, Canada Fraser Health Full timeJob SummaryThe Director, Provider Experience Specialist is a key member of the Clinical Informatics and Provider Experience leadership team at Fraser Health. This role is responsible for leading the development of strategies for Provider Experience, overseeing the development, coordination, and implementation of initiatives and strategies for building a...
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Director, Long Term Care Services
1 week ago
Surrey, British Columbia, Canada Fraser Health Full timeJob SummaryWe are seeking a highly experienced and skilled Director, Clinical Operations and Planning to join our team at Fraser Health. This is a key leadership role that requires a strong focus on service delivery, community integration, and operational management.Key ResponsibilitiesLead the development, re-development, and oversight of Fraser Health Long...
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Director, Clinical Operations and Planning
1 week ago
Surrey, British Columbia, Canada Fraser Health Full timeJob SummaryWe are seeking a highly experienced and skilled Director, Clinical Operations and Planning to join our team at Fraser Health. This is a key leadership role that requires a strong focus on service delivery, community integration, and operational management.Key ResponsibilitiesLead the development, re-development, and oversight of Fraser Health Long...
