Technical Support Specialist

5 days ago

Vancouver, British Columbia, Canada Address Signage Co Full time
Job Title: User Support Technician

We are seeking a highly skilled User Support Technician to join our team at Address Signage Co. As a User Support Technician, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our computer systems and networks.

Key Responsibilities:
  • Provide technical support to employees, including troubleshooting and resolving technical issues.
  • Configure and maintain computer systems and networks to ensure optimal performance.
  • Develop and implement technical solutions to improve system efficiency and productivity.
  • Collaborate with other technical teams to resolve complex technical issues.
  • Provide training and guidance to employees on the use of computer systems and software.
  • Monitor and report on system performance and identify areas for improvement.
Requirements:
  • College diploma or equivalent in a related field.
  • 1-2 years of experience in a technical support role.
  • Strong knowledge of computer systems and networks.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team.
Working Conditions:
  • 40 hours per week.
  • Valid driver's license.
  • Ability to work in a fast-paced environment.
Language:
  • English.

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