Technical Support Specialist

1 month ago

Vancouver, British Columbia, Canada Cell Universe Ltd. Full time

Job Title: Technical Support Specialist

At Cell Universe Ltd., we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving issues with computer systems, and providing training and guidance to users.

Responsibilities:

* Respond to user inquiries and resolve technical issues with computer systems
* Consult technical manuals and other resources to research and implement solutions
* Provide training and guidance to users on how to use computer systems
* Collect and maintain a log of problems and solutions for use by other technical support analysts
* Provide business systems, network, and Internet support to users
* Provide excellent customer service

Requirements:

* Education: College/CEGEP
* Experience: 1 year to less than 2 years
* Work Term: Permanent
* Work Language: English
* Hours: 30 to 40 hours per week

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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