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Technical Support Specialist

2 months ago

Vancouver, British Columbia, Canada Address Signage Co Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at Address Signage Co. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.

Key Responsibilities:
  • Provide technical support and troubleshooting for computer systems, networks, and software applications.
  • Assist employees and customers with technical issues and provide solutions to problems.
  • Collaborate with other technical teams to resolve complex technical issues.
  • Develop and maintain technical documentation and knowledge base.
  • Participate in the design and implementation of new technical systems and processes.
Requirements:
  • College diploma or equivalent in a related field.
  • 1-2 years of experience in a technical support role.
  • Strong knowledge of computer systems, networks, and software applications.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
Working Conditions:
  • 40 hours per week.
  • Valid driver's licence.
  • Ability to work in a team environment.
Language:
  • English.