Food Service Operations Manager

17 hours ago


Cambridge, Ontario, Canada Dairy Queen Full time
Job Summary

We are seeking a highly skilled Food Service Operations Manager to join our team at Dairy Queen. As a key member of our management team, you will be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer service.

Key Responsibilities
  • Evaluate and optimize daily operations to improve efficiency and productivity.
  • Monitor and coach staff performance to ensure high-quality service and food preparation.
  • Plan and organize daily operations, including inventory management and supply chain negotiations.
  • Recruit, train, and develop a team of 3-4 staff members.
  • Negotiate with suppliers and clients to secure food and other essential supplies.
  • Address customer complaints and concerns in a professional and timely manner.
Requirements
  • 1 year to less than 2 years of experience in a similar role.
  • Permanent employment with 30 to 35 hours per week.
  • Fluency in English as the primary language of communication.


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