Retail Store Operations Manager

2 days ago


Nanaimo, British Columbia, Canada BK HEER DEVELOPMENT INC Full time

The successful Retail Store Supervisor will oversee the daily operations of a retail store, ensuring excellent customer service and maintaining a high level of sales performance. This is a permanent position working 40 hours per week.

Key Responsibilities
  • Assign tasks to sales team members and ensure they have the necessary resources to complete their duties efficiently.
  • Authorize payments by cheque and resolve any discrepancies or issues that may arise.
  • Maintain accurate inventory levels and organize stockroom operations to minimize losses.
  • Sell merchandise effectively, achieving sales targets and promoting products through engaging customer interactions.
  • Prepare detailed reports on sales volumes, merchandising strategies, and personnel matters to inform business decisions.
  • Resolve customer complaints and supply chain issues promptly and professionally.
  • Coordinate with employees to achieve team goals, providing guidance and support when needed.
Requirements
  • Secondary (high) school graduation certificate required; relevant work experience preferred.
  • A minimum of one year of experience in a retail environment, preferably as a supervisor or manager.
  • Excellent communication and problem-solving skills are essential for this role.
What We Offer
  • A competitive salary of approximately $45,000-$55,000 per year, depending on qualifications and experience.
  • A dynamic and supportive work environment with opportunities for growth and professional development.


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