Hotel Front Desk Associate

1 week ago


Leduc, Alberta, Canada BC. LTD Full time

We are seeking a skilled Hotel Front Desk Associate to join our team at BC. LTD. In this role, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.

Responsibilities:

  • Process group arrivals and departures efficiently
  • Manage room reservations, cancellations, and changes with accuracy
  • Provide guests with information about local attractions and services
  • Process guest departures, calculate charges, and receive payments
  • Perform clerical duties, including faxing, filing, and photocopying
  • Answer phone calls, relay messages, and make wake-up calls for guests
  • Offer exceptional customer service and support

Requirements:

  • Client focus and excellent communication skills
  • Availability for shift or on-call work
  • Willingness to relocate for this position
  • Permanent work term and 35 hours per week


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