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Customer Experience Representative
2 months ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Rental Associate at Long & McQuade. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities
- Assist customers in finding the right musical instruments and gear to meet their needs
- Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty
- Stay up-to-date on product knowledge and features to provide expert advice and recommendations
- Work collaboratively with colleagues to achieve sales and rental goals
- Participate in visual merchandising and store maintenance to create an inviting shopping environment
Requirements
- Must be a musician with a strong passion for music and customer service
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- High energy and enthusiasm for providing exceptional customer experiences
- Ability to lift and carry large boxes and equipment
What We Offer
- A competitive salary and commission structure
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- A comprehensive benefits package
