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Restaurant Operations Manager

2 months ago

Vancouver, British Columbia, Canada Field & Social Restaurants Ltd. Full time
Job Summary

Field & Social Restaurants Ltd. is seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our urban restaurant. As a key member of our team, you will be responsible for ensuring the smooth execution of our food service operations, maintaining high standards of quality and customer satisfaction.

Key Responsibilities
  • Service Development: Determine the type of services to be offered and implement operational procedures to meet customer needs.
  • Performance Management: Conduct regular performance reviews to ensure team members are meeting expectations.
  • Inventory Management: Organize and maintain inventory levels to minimize waste and optimize stock levels.
  • Health and Safety: Ensure compliance with health and safety regulations to maintain a safe working environment.
  • Supply Chain Management: Negotiate arrangements with suppliers for food and other essential supplies.
  • Customer Service: Address customer complaints and concerns in a professional and timely manner.
  • Operations Planning: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
  • Team Supervision: Supervise a team of 5-10 people to ensure they are meeting their responsibilities and contributing to the success of the restaurant.
  • Transportation and Travel: Utilize public transportation to travel to and from work.
  • Work Environment: Work in a fast-paced environment with a combination of sitting, standing, and walking.
  • Personal Qualities: Possess excellent oral communication skills, be a team player, and demonstrate reliability, dependability, and flexibility.
Requirements
  • Secondary (high) school graduation certificate.
  • 2 years to less than 3 years of experience in a similar role.