Food Service Team Lead

2 weeks ago


Richmond, British Columbia, Canada Nam Dae Moon Rice Cake Full time

At Nam Dae Moon Rice Cake, we are committed to delivering exceptional customer experiences. As a Food Service Team Lead, you will play a vital role in ensuring that our customers receive top-notch service and products.

About the Role

This is a permanent position with a guaranteed 30-35 hours per week. The ideal candidate will have at least one month of experience working in the food service industry and hold a secondary school graduation certificate.

Key Responsibilities
  • Establish efficient work schedules to meet customer demands and ensure seamless operations.
  • Supervise and coordinate the activities of staff who prepare and portion food, maintaining high standards of quality and safety.
  • Train staff on job duties, sanitation procedures, and customer service excellence.
  • Requisition food and kitchen supplies to maintain optimal inventory levels and minimize waste.
  • Address customer complaints promptly and professionally, ensuring their concerns are heard and resolved.
Requirements
  • Secondary school graduation certificate as the minimum educational requirement.
  • At least one month of experience in the food service industry.
What We Offer
  • Paid learning and training opportunities to enhance your skills and knowledge.
  • Mentorship programs for newcomers, refugees, Indigenous people, and youth to support their career development.
  • A permanent position with a stable work schedule.
  • A competitive salary range of $45,000 - $55,000 per year, based on location and experience.
  • Opportunities for advancement within the company.

We strive to create an inclusive and supportive work environment that values diversity and promotes growth. If you are passionate about delivering exceptional customer experiences and are eager to grow with our team, apply today



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