Help Desk Support Specialist

2 days ago

London, Ontario, Canada Davis Martindale Holdings Inc. Full time

We are seeking a skilled Help Desk Support Specialist to join our team at Davis Martindale Holdings Inc. The ideal candidate will have a strong background in information technology and excellent customer service skills.

Key Responsibilities:
  • Provide technical support to users experiencing difficulties with computer systems and networks
  • Respond to user inquiries and resolve issues in a timely and professional manner
  • Collaborate with other technical teams to resolve complex technical issues
  • Document technical requirements and ensure that products and solutions meet business needs
Requirements:
  • Bachelor's degree in Computer Science or related field
  • 1-2 years of experience in IT service delivery
  • Excellent communication and problem-solving skills
  • Knowledge of ITIL and MS Windows
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

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