Help Desk Support Specialist

4 weeks ago


London, Ontario, Canada Davis Martindale Holdings Inc. Full time
Job Description

We are seeking a highly skilled Help Desk Support Specialist to join our team at Davis Martindale Holdings Inc. The successful candidate will be responsible for providing technical support to our employees, ensuring that they have access to the necessary tools and resources to perform their jobs effectively.

Key Responsibilities
  • Provide technical support to employees via phone, email, or in-person
  • Troubleshoot and resolve technical issues with computer systems, networks, and software
  • Document technical requirements and ensure that products, processes, and solutions meet business requirements
  • Collaborate with other technical teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 1-2 years of experience in a help desk or technical support role
  • Strong knowledge of computer systems, networks, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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