Help Desk Support Specialist

2 weeks ago


London, Ontario, Canada Davis Martindale Holdings Inc. Full time
Job Description

We are seeking a skilled Help Desk Support Specialist to join our team at Davis Martindale Holdings Inc. The successful candidate will be responsible for providing technical support to our employees, troubleshooting issues, and ensuring the smooth operation of our IT infrastructure.

Key Responsibilities
  • Provide technical support to employees via phone, email, or in-person
  • Troubleshoot hardware and software issues
  • Document technical requirements and solutions
  • Collaborate with IT team to resolve complex issues
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • Bachelor's degree in Computer Science or related field
  • 1-2 years of experience in IT support
  • Strong knowledge of ITIL and technical support principles
  • Excellent communication and problem-solving skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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