Store Supervisor

3 weeks ago


Vancouver, British Columbia, Canada VICTORY SMOKE & CONVENIENCE Full time

At Victory Smoke & Convenience, we are seeking an experienced Retail Operations Manager to oversee the daily operations of our store. As Store Supervisor, you will be responsible for managing staff, assigning duties, and planning budgets. Your role will also involve developing marketing strategies, implementing policies, and overseeing payroll, all while ensuring the highest level of customer satisfaction and store efficiency.

Key Responsibilities:

  • Manage staff and assign tasks to ensure seamless store operations
  • Implement and enforce policies to maintain a safe and healthy work environment
  • Develop and execute marketing strategies to drive sales and customer engagement
  • Plan and manage budgets to optimize store performance
  • Supervise and train staff to meet sales and customer service targets
  • Resolves customer complaints and issues in a timely and professional manner
  • Recruit, hire, and train new staff members as needed
  • Conduct regular performance reviews to ensure staff are meeting expectations
  • Plan, organize, direct, control, and evaluate daily store operations

Supervision:

  • Direct supervision of 3-4 staff members
  • English as the primary work language
  • Full-time, 40 hours per week


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