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Retail Store Operations Manager

2 months ago

Vancouver, British Columbia, Canada Eastside Food Store Ltd Full time
Job Overview

We are seeking a seasoned Retail Store Supervisor to lead our Eastside Food Store team. In this role, you will oversee daily store operations, manage staff, and maintain excellent customer service.

Key Responsibilities
  • Assign sales workers to duties and ensure seamless store operations.
  • Order merchandise, manage inventory, and optimize stock levels.
  • Authorize returns, process refunds, and maintain accurate records.
  • Establish work schedules, coordinate employee tasks, and promote teamwork.
  • Prepare comprehensive reports on sales performance, merchandising strategies, and personnel matters.
  • Resolve customer complaints, supply chain issues, and other operational challenges.
Requirements
  • Bachelor's degree or equivalent experience in retail management.
  • Minimum 1 year of supervisory experience in a fast-paced retail environment.
  • Excellent communication, leadership, and problem-solving skills.
  • Able to work in a dynamic, fast-paced setting with minimal supervision.
Benefits
  • Competitive salary: $45,000 - $55,000 per annum.
  • Ongoing training and development opportunities.
  • Flexible working hours, including evenings and weekends.
  • Opportunities for career advancement within the company.
Work Environment
  • Fast-paced retail environment with high-volume sales activity.
  • Occasional standing for extended periods, lifting up to 25 kg.
  • Able to work in a variety of weather conditions.
Personal Qualities
  • Flexibility, adaptability, and strong organizational skills.
  • Reliability, punctuality, and a positive attitude.
  • Ability to work effectively in a team environment.

We welcome applications from newcomers and refugees who have been displaced by conflict or natural disasters. Our company offers a supportive and inclusive work environment, as well as language training and cultural orientation programs.