Retail Store Team Leader

5 days ago


Vancouver, British Columbia, Canada The UPS Store 117 Full time

We are seeking a motivated and experienced retail store supervisor to join our team at The UPS Store 117.

Job Description

This role is responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and achieving sales targets.

  • Responsibilities:
  • Assign tasks and supervise sales workers to ensure efficient store operations
  • Hire and train staff members or arrange for their training to enhance customer satisfaction
  • Authorize payments by cheque and maintain financial transactions
  • Manage inventory levels, ordering merchandise as needed, and authorizing returns when necessary
  • Address customer complaints and resolve any issues that may arise
  • Organize and maintain an accurate record of stock levels
  • Supervise and coordinate activities of sales workers to achieve optimal results
Requirements

To be successful in this role, you should have experience working in retail management, excellent communication skills, and the ability to work effectively under pressure.

Preferred Qualifications:

  • Previous retail management experience with a strong focus on customer satisfaction
  • Excellent communication and leadership skills
  • Able to work independently and as part of a team
What We Offer

As a retail store supervisor at The UPS Store 117, you will benefit from:

  • A competitive salary range of $45,000 - $65,000 per year, depending on experience
  • Ongoing training and development opportunities
  • A supportive work environment with a dynamic team


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