Strategic Account Manager

6 days ago

Markham, Ontario, Canada The J.M. Smucker Co. Full time
Job Description

Position Title: Key Account Manager (Walmart)

Reports To: Customer Director

Location: Hybrid

POSITION SUMMARY

As a Key Account Manager at The J.M. Smucker Co., you will be responsible for developing and managing business relationships with key customers to drive sales growth and profitability. This role requires a strong understanding of the customer's business needs and the ability to develop and execute strategic plans to meet those needs.

Key Responsibilities:

  • Develop and implement annual business plans to achieve volume, profit, and share goals for Smucker Consumer products at assigned accounts.
  • Work closely with cross-functional teams, including Customer Director, Category Strategy, Consumer/ Shopper Marketing, Trade Deduction Coordinators, and Supply Chain Analysts to identify and develop business-building plans for key accounts.
  • Utilize data analytics and market research to inform business decisions and drive sales growth.
  • Establish and maintain strong relationships with key customers, including merchandising, operations, supply chain, and finance teams.
  • Develop and execute trade investment plans to achieve desired accounts receivable and trade investment goals.
  • Coordinate and communicate account program information to Retail Sales Manager and Acosta Retail Broker leads to achieve desired results.
  • Perform retail audits to ensure Acosta compliance.
  • Lead and grow portfolio in key omnichannel channels, including e-commerce, digital, and retailer media.
  • Provide regular reporting and forecasting information to the demand planning team.

Requirements:

  • University degree or college diploma or relevant experience.
  • Minimum 3-5 years of key account management experience in the grocery or mass retail channels.
  • Proven leadership skills and ability to execute strategic initiatives.
  • Excellent negotiating, assessment, and analytical abilities.
  • Practical experience with category management and proficiency with Microsoft Office applications.
  • Team-oriented with effective written and communication skills.
  • Flexible work schedule, including extended hours and workdays, as required.
  • Valid Class G driver's license.

What We Offer:

The J.M. Smucker Co. is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you require any assistance or accommodation within any step of the recruitment and selection process, please make them known when contacted.

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