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Strategic Account Manager
2 months ago
Position Title: Key Account Manager (Walmart)
Reports To: Customer Director
Location: Hybrid
POSITION SUMMARY
As a Key Account Manager at The J.M. Smucker Co., you will be responsible for developing and managing business relationships with key customers to drive sales growth and profitability. This role requires a strong understanding of the customer's business needs and the ability to develop and execute strategic plans to meet those needs.
Key Responsibilities:
- Develop and implement annual business plans to achieve volume, profit, and share goals for Smucker Consumer products at assigned accounts.
- Work closely with cross-functional teams, including Customer Director, Category Strategy, Consumer/ Shopper Marketing, Trade Deduction Coordinators, and Supply Chain Analysts to identify and develop business-building plans for key accounts.
- Utilize data and analytics to inform business decisions and drive growth.
- Establish and maintain strong relationships with account personnel, including merchandising, operations, supply chain, and finance teams.
- Achieve distribution targets for Smucker products and maximize product volume and contribution margin within assigned customer base.
- Coordinate and communicate account program information to achieve desired results through Acosta retail sales personnel.
- Perform retail audits to ensure Acosta compliance.
- Lead and grow portfolio in key omnichannel channels, including e-commerce, digital, and retailer media.
- Provide forecasting information to the demand planning team through ongoing shipment, inventory, and POS analysis.
Requirements:
- University degree or college diploma or relevant experience.
- Minimum 3-5 years of key account management experience within grocery or mass retail channels.
- Proven leadership skills and ability to execute strategic initiatives.
- Excellent negotiating, assessment, and analytical abilities.
- Practical experience with category management and proficiency with Microsoft Office applications.
- Team-oriented with effective written and communication skills.
- Flexible, extended hours and workdays required.
- Valid Class G driver's license.
What We Offer:
The J.M. Smucker Co. is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you require any assistance or accommodation within any step of the recruitment and selection process, please make them known when contacted.
