Restaurant Operations Manager

3 weeks ago


Sudbury, Ontario, Canada Tim Hortons Full time
Job Description

We are seeking a highly organized and detail-oriented Restaurant Assistant Manager to join our team at Tim Hortons. As a key member of our management team, you will be responsible for planning and organizing daily operations, setting staff work schedules, and determining the type of services to be offered.

Key Responsibilities
  • Plan and Organize Daily Operations: Develop and implement operational procedures to ensure seamless daily operations.
  • Set Staff Work Schedules: Create and manage staff schedules to meet business needs.
  • Determine Type of Services: Decide on the type of services to be offered and implement operational procedures accordingly.
  • Balance Cash and Complete Reports: Balance cash and complete balance sheets, cash reports, and related forms.
  • Organize and Maintain Inventory: Ensure accurate inventory management and ordering.
  • Negotiate with Suppliers: Negotiate arrangements with suppliers for food and other supplies.
  • Address Customer Complaints: Address customers' complaints or concerns in a professional manner.
  • Plan, Organize, Direct, Control, and Evaluate: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
Supervision

You will be responsible for supervising a team of 5-10 people.

Work Conditions and Physical Capabilities

This role requires working in a fast-paced environment, under pressure, and with attention to detail.

Personal Suitability

We are looking for someone who is dependable, has excellent oral communication skills, and is organized and reliable.

Support for Newcomers and Refugees

This role supports the social and labour market integration of newcomers and/or refugees by facilitating access to community resources, language training, and skills training.

Support for Youths

You will offer on-the-job training tailored to youth.

Support for Indigenous People

This role develops and maintains relationships with indigenous communities, indigenous-owned businesses, and organizations.

This is a permanent position with a 40-hour workweek and English as the primary work language.



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