Collections Specialist

4 days ago


Mississauga, Ontario, Canada Chubb Fire & Security Group Full time
Job Summary

We are seeking a highly skilled Collections Administrator to join our team at Chubb Fire & Security Group. As a Collections Administrator, you will be responsible for handling departmental email inboxes, responding to customer inquiries, and providing information to internal and external customers.

Key Responsibilities
  • Manage and respond to customer emails and phone calls in a timely and professional manner.
  • Prepare and send disconnect letters to delinquent accounts via registered mail.
  • Conduct collections calls for due accounts as assigned.
  • Complete administrative tasks and forms as requested by customers.
  • Help set up pre-authorized payment plans for customers.
  • Manage large volumes of incoming phone calls and follow up with customers.
  • Contact customers with payment information updates.
Qualifications
  • Post-secondary education in Business Administration or a related field is an asset.
  • Minimum of 2+ years of previous collections experience.
Additional Information

As a Collections Administrator, you will have the opportunity to work in a fast-paced environment and develop your skills in collections, customer service, and communication.

We offer a competitive compensation package, employee discounts, learning and development opportunities, and a supportive team environment.

Please note that this position may be subject to a background check and reference check as a condition of employment.



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