Client Service Liaison

4 weeks ago


Toronto, Ontario, Canada Extreme Reach Full time

Extreme Reach is seeking a highly skilled Client Service Representative to provide exceptional client service while collaborating with team members in all departments to ensure a seamless client experience. Key Responsibilities:

* Provide world-class customer service by promptly handling and resolving client queries

* Thoroughly and accurately enter client data into the platform while ensuring existing accounts are kept up to date

* Research industry developments and update the database accordingly

* Troubleshoot various client-related issues

* Work proactively to anticipate and address client needs

* Collaborate with team members in all departments to ensure a seamless client experience

* Other projects and duties as assigned

Requirements:

* Exceptional attention to detail

* Excellent written communication skills

* Effective problem-solving abilities

* Strong work ethic, both independently and collaboratively

* Positive attitude with a proactive approach to tasks

* Adaptability and eagerness to learn new skills

Hire-In Requirements:

* Data entry experience

* High school diploma or equivalent

* 0-1 years of experience in a similar position/environment


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