Night Attendant
3 weeks ago
Job Summary
The Night Attendant is a vital member of our team, responsible for ensuring the safety and security of our residents during the night shift. This role requires a high level of responsibility, initiative, and problem-solving skills.
Key Responsibilities
- Initiate and document calls as per policy and procedure to replace staff who phone in to report that they will not be able to work their shift.
- Perform duties with an exemplary standard of skill and with a sense of responsibility.
- Ensure security of the residence and the residents during night shift.
- Respond to resident calls, giving assistance where appropriate and contacting professional help when necessary.
- Maintain cleanliness of all common areas of residence as per current time guides.
- Study floor plan layouts, fire manual and emergency plans and demonstrate familiarity with all phases of the alert system.
- Ensure effective team communication within the residence, logs any concerns re resident behavior or incidents in Communication Book.
- Demonstrate evidence of outstanding public relations with residents, staff and all persons visiting Gilmore Gardens.
- Shares responsibility, through in-service and education, in safety standards of the residence.
- Handles all matters in a confidential manner.
Requirements
- High School Graduate.
- First Aid Certificate is required.
- Ability to maintain effective oral and written communications (in English) and have a positive self-projection, nurturing excellent human relations with residents, families and other team members.
- Interest and knowledge in security systems and procedures.
- Ability to respond to Alert System calls in a calm manner, and discern and prioritize need for 911, family involvement, Doctor or to offer assistance where appropriate.
- Ability to work with minimum supervision and be able to demonstrate initiative and problem-solving skills.
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