Front Desk Associate

7 days ago


Bedford, Quebec, Canada May hair Full time

About May Hair

May Hair is a dynamic and customer-focused beauty salon seeking an experienced Front Desk Associate to join our team. As the first point of contact for clients, this role requires exceptional communication and interpersonal skills.

Job Summary:

We are looking for a professional and organized individual to manage front-desk operations, handle client inquiries, and maintain accurate records. The ideal candidate will have experience in customer service, be proficient in basic bookkeeping tasks, and possess strong problem-solving skills.

Responsibilities:

  • Customer Service: Greet clients warmly, direct them to relevant services, and provide information as needed.
  • Record Keeping: Maintain accurate records of client interactions, appointments, and transactions.
  • Communication: Respond to client inquiries, relay messages, and ensure seamless communication between staff members.
  • Scheduling: Schedule and confirm appointments, managing client calendars with ease.
  • Financial Management: Process payments, calculate billing charges, and perform basic bookkeeping tasks.
  • Administrative Support: Perform clerical duties, such as filing, sorting mail, and answering telephone calls.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Experience: Will train.
  • Language: English.
  • Hours: 15 to 40 hours per week.

Estimated Salary: $25,000 - $35,000 per year, depending on location and experience.


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