Customer Service Representative
2 months ago
About Us
Savers is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.
We operate over 300 stores across the United States, Canada, and Australia, offering a wide range of gently-used, one-of-a-kind items to our customers.
Our Values
We are committed to creating a positive impact on the environment and local communities through our business model.
We believe in the importance of teamwork, diversity, and inclusion, and strive to create a workplace culture that reflects these values.
Job Summary
We are seeking a Customer Service Associate to join our team at Savers. As a Customer Service Associate, you will be responsible for creating an exceptional customer experience, providing excellent service, and maintaining a clean and organized store environment.
Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
- Process customer transactions, including sales, returns, and exchanges.
- Assist with visual merchandising, including setting up displays and maintaining store fixtures.
- Participate in inventory management, including receiving and processing shipments, and maintaining accurate inventory records.
What We Offer
We offer a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) plan with company match.
We also offer opportunities for career growth and development, including training and education programs.
Requirements
To be successful in this role, you will need:
Excellent communication and customer service skills.Ability to work in a fast-paced environment and multitask effectively.Basic math skills and accuracy with handling cash and credit transactions.Ability to lift up to 25 pounds and stand for long periods of time.-
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