Retail Operations Manager

2 days ago


Golden, Canada Shell Canada Full time

About the Role:

We are seeking a highly skilled Retail Store Supervisor to join our team at Shell Canada. As a Retail Store Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service and driving sales growth.

Key Responsibilities:

  • Assign sales workers to duties to ensure efficient store operations
  • Hire and train or arrange for training of staff members to develop their skills and expertise
  • Order merchandise and manage inventory levels to maintain optimal stock levels
  • Establish work schedules that meet business needs while considering employee preferences
  • Sell merchandise effectively, using knowledge of products and market trends
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions
  • Resolve issues promptly, including customer complaints and supply shortages
  • Supervise and coordinate activities of workers, providing guidance and support as needed

Requirements:

  • Secondary (high) school graduation certificate required
  • 1-2 years of experience in retail management or a related field
  • Excellent communication and interpersonal skills, with ability to work effectively with employees and customers
  • Strong organizational and problem-solving skills, with ability to prioritize tasks and manage multiple responsibilities
  • Ability to stand for extended periods and perform physical tasks, with attention to detail and ability to multitask

Working Conditions:

  • Work environment: retail store setting with varying temperatures and humidity levels
  • Physical demands: standing for extended periods, lifting up to 25 kg, and bending/reaching

What We Offer:

  • Competitive salary: $45,000 - $55,000 per year, depending on experience
  • Benefits package, including medical, dental, and vision coverage, as well as retirement savings plan
  • Ongoing training and development opportunities to enhance skills and knowledge

Apply Now:

To apply for this exciting opportunity, please submit your resume and cover letter to us by [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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