Retail Operations Manager
2 days ago
About the Role:
We are seeking a highly skilled Retail Store Supervisor to join our team at Shell Canada. As a Retail Store Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service and driving sales growth.
Key Responsibilities:
- Assign sales workers to duties to ensure efficient store operations
- Hire and train or arrange for training of staff members to develop their skills and expertise
- Order merchandise and manage inventory levels to maintain optimal stock levels
- Establish work schedules that meet business needs while considering employee preferences
- Sell merchandise effectively, using knowledge of products and market trends
- Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions
- Resolve issues promptly, including customer complaints and supply shortages
- Supervise and coordinate activities of workers, providing guidance and support as needed
Requirements:
- Secondary (high) school graduation certificate required
- 1-2 years of experience in retail management or a related field
- Excellent communication and interpersonal skills, with ability to work effectively with employees and customers
- Strong organizational and problem-solving skills, with ability to prioritize tasks and manage multiple responsibilities
- Ability to stand for extended periods and perform physical tasks, with attention to detail and ability to multitask
Working Conditions:
- Work environment: retail store setting with varying temperatures and humidity levels
- Physical demands: standing for extended periods, lifting up to 25 kg, and bending/reaching
What We Offer:
- Competitive salary: $45,000 - $55,000 per year, depending on experience
- Benefits package, including medical, dental, and vision coverage, as well as retirement savings plan
- Ongoing training and development opportunities to enhance skills and knowledge
Apply Now:
To apply for this exciting opportunity, please submit your resume and cover letter to us by [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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