Account Representative
3 weeks ago
We are seeking a highly skilled and motivated Account Representative to join our team at National Bank. As an Account Representative, you will play a key role in building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.
Key Responsibilities- Open commercial files and assist clients with various transactions
- Perform thorough checks and analyses to ensure the accuracy of transactions
- Establish and maintain effective communication with clients and internal stakeholders
- Develop tailored solutions to meet client needs
- Build lasting business relationships with clients through exceptional service
- Collaborate with the team to continuously improve administrative processes and tools
You will be part of our Specialized Groupe sector, a dynamic team known for its exceptional level of collaboration. As an Account Representative, you will report to the Manager Sales Support, Spécialized Groupe. You will have the opportunity to develop your skills through training, hands-on learning, and discussions with experts in your group.
What We OfferWe are committed to providing a flexible and supportive work environment that allows you to achieve a healthy work-life balance. Our hybrid work model, flexible leave, and work schedule arrangements will enable you to manage your time effectively and prioritize your well-being.
Requirements- Three-year college diploma or academic equivalent in a related field and three years of relevant experience
- Customer service experience
- Proficiency with Microsoft Office suite, including Word and Excel
- Knowledge of banking services and products for businesses
- Knowledge of LIS, PH, and ICOP applications, a plus
- Good sense of initiative and good level of autonomy
English and French are the primary languages required for this role. You will need to serve clients who speak a language other than French regularly.
SkillsWe are looking for individuals with strong communication, problem-solving, and interpersonal skills. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply.
BenefitsWe offer a comprehensive benefits package, including health and wellness programs, flexible group insurance, a generous pension plan, and employee share ownership plan. We also provide opportunities for professional development and community involvement.
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