Customer Service Representative
3 weeks ago
About Leon's Furniture
At Leon's Furniture, we're passionate about delivering exceptional customer experiences. As a leading home furnishings retailer, we're committed to helping our customers find the perfect products for their homes.
Job Summary
We're seeking a Part-Time Customer Care Associate to join our team. As a Customer Care Associate, you'll be responsible for providing world-class customer service, responding to customer inquiries, and assisting with after-sales service. If you're a friendly, confident, and organized individual with excellent communication skills, we'd love to hear from you.
Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Assist customers with after-sales service, including troubleshooting and resolving product issues.
- Complete daily reports and maintain customer accounts.
- Work collaboratively with fellow colleagues to achieve team goals and objectives.
What We Offer
- Ongoing training and development to ensure your success.
- A fast-paced, dynamic, and fun environment with a great team.
- A generous employee discount program.
- Profit sharing.
Requirements
- Ability to communicate clearly, both written and orally.
- Fun, friendly, confident personalities.
- Strong problem-solving and analytical skills.
- Exceptional organizational skills.
- Ability to work collaboratively with fellow colleagues.
- Ability to interact professionally with our customers.
- Some evenings and weekends shifts required.
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