Customer Service Representative

3 weeks ago


Kitchener, Ontario, Canada SKYLIN NAILS AND BEAUTY Full time

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at SKYLIN NAILS AND BEAUTY. In this role, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Greets customers and directs them to the appropriate service area
  • Orders office supplies and maintains a well-stocked inventory
  • Records and relays information to customers and staff
  • Schedules and confirms appointments
  • Maintains accurate work records and logs
  • Processes payments and performs clerical duties
  • Answers phone calls and relays messages
  • Calculates billing charges and provides directory assistance

Requirements:

  • Secondary (high) school graduation certificate or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with tight deadlines
  • Attention to detail and ability to multitask

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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