Customer Service Representative

2 weeks ago


Kitchener, Ontario, Canada Rogers Communications Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Representative. As a key member of our Customer Contact Centre, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities
  • Provide timely and effective resolution to customer inquiries and issues
  • Promote and recommend our products and services to customers
  • Work collaboratively with our leadership team to achieve sales and customer satisfaction goals
  • Develop and maintain a deep understanding of our products and services to provide accurate and informed responses to customer inquiries
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Ability to work a flexible schedule, including evenings, weekends, and statutory holidays
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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